Solved

Troubleshooting PPTP VPN in Windows 7

Posted on 2010-08-23
6
880 Views
Last Modified: 2012-05-10
I am hoping I am just missing something simple, would someone help troubleshoot a failing VPN connection in Windows 7?

Its a PPTP VPN with MS-CHAPv2 - The only machine that is having issues making the connection is Windows 7 which fails with a 619 error after connection.  XP machines connect ok.

I have created the VPN in Win 7 with what I am sure are the correct setting but I constantly get immidiately disconnected with error 619.

Any help or suggestions appriciated, thanks.
0
Comment
Question by:Suncore
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:jensskov
ID: 33509069
Hi

Have you tried with another username?

What kind of av/firewall have you installed on the pc?
0
 
LVL 2

Author Comment

by:Suncore
ID: 33516492
I have tried with another username and get the same error.  Both usernames actually work, just not on Windows 7.
The machine has Win 7 filewall (disabled) - and no AV running.
0
 
LVL 3

Expert Comment

by:jensskov
ID: 33518712
Have you tried with the firewall enabled?
IMO it's better to have is enabled and change the filtering.
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 
LVL 2

Author Comment

by:Suncore
ID: 33526596
Hi jensskov - thanks for the suggestion - I switched the Win 7 fiurewall back on and am still getting the same error unfortunately.  Its only Win 7 that can not connect.
0
 
LVL 69

Expert Comment

by:Qlemo
ID: 33537522
Might be an issue with the router you use to go into Internet. Vista had some issues with specific router firmware, and W7 could be similar. An indication what is happening, however, will only be possible if you monitor the network traffic while connecting. I suppose the GRE traffic is not returning to the W7 machine, because maybe of a wrong session number.
0
 
LVL 2

Accepted Solution

by:
Suncore earned 0 total points
ID: 33537740
Gave up with Win 7 - Installed XP Pro, VPN works great.  Thanks for all the suggestions and help with troubleshooting.
0

Featured Post

Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you use NetMotion Mobility on your PC and plan to upgrade to Windows 10, it may not work unless you take these steps.
How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question