Solved

Backup Exec 2010 SP1 remote agent crashes during Exchange backukp

Posted on 2010-08-23
3
1,196 Views
Last Modified: 2013-12-01
We recently upgraded our Symantec Backup Exec from 11.d to 2010.

I can run a normal backup except it skips my Exchange mailboxes about half way through them because the remote agent crashes on the Exchange 2003 server.

I ran a liveupdate and installed SP1, and then reinstalled all the remote agents and restarted each system.

Still the same problem.

I get the following error message:

Final error: 0xe000ff13 - A communications failure has occurred with an Exchange Server resource.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-65299

The fix suggested is to turn off Legacy backup and enable the GRT. I tried this before the install of SP1 but no change. I don't think I even want the GRT backup. Legacy is fine for me. Anyone know of another workaround or possible fix?
0
Comment
Question by:occ_user
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Expert Comment

by:jakirkhan
ID: 33507303
Reinstall the Remote Agent .
You can indeed install only the Remote Agent from the install disk or the media server itself
When you install the media server it also installs the "remote" agent, as all data access is via this agent, even local data on the media server
You can either push the agent to remote machines, or run the disk on them and do a local install
Also ref : http://www.symantec.com/connect/forums/0xe000ff13-communications-failure-has-occurred-exchange-server-resource
0
 

Author Comment

by:occ_user
ID: 33509332
I reinstalled the agents after applying SP1. Are you saying to reinstall the agent again?
0
 

Accepted Solution

by:
occ_user earned 0 total points
ID: 33560989
I fixed by removing the information store, mailboxes and public folders from the text resource selection list. Re-selected just the information store, and changed from Legacy backup to GRT.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Replication has always been one of those technologies that people run scared from. The main reason is usually cost. When you think of replication, your mind drifts to solutions that replicate from one disk frame to another using block level technolo…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question