Agent and CA ARCserve Backup Error Messages . ..... Error 511 ("Error creating Virtual Device Interface: COM class not found

moved server to VM esxi 3.5 server and when I run backup on SQLexpress databases I get error above on title.
CORDERO119Asked:
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Did you uninstall the agent or any SQL instance? Or did you change anything on the SO? This is an error with the agent

You may need to register the regsvr32 sqlvdi.dll again

If you uninstall a Microsoft SQL Server or MSDE instance, some components used by other Microsoft SQL Server or MSDE instances on the machine may be deregistered, including the Virtual Devices mechanism used to perform backups. If this occurs, the agent generates Backup Agent Error 511 ("Error creating Virtual Device Interface: COM class not found") within the error E8604 ("Failed to Start Backup"), or E8605 ("Failed to Start Restore"). To address this error, perform the following procedure:

   1. Locate the version of sqlvdi.dll that belongs to the newest version of Microsoft SQL Server or MSDE on the machine.

   2. From a command prompt, change to the directory containing the selected sqlvdi.dll, and enter the following command to reregister the Virtual Devices component and re-enable backup operations:

      regsvr32 sqlvdi.dll

Check SQL issues in here

http://am.net/lib/TOOLS/CA/ARCserve11.5/Archive/SP2_README_ENGLISH.HTML

Hope this can help you

Jail



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