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How to change login mode from Outlook Web Access Light to regular Outlook Web Acess on Excghange 2007 on SBS2008

Posted on 2010-08-23
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Last Modified: 2012-05-10
We have several remote users that are using Microsoft Outlook Web Access to login into an Exchange Server 2007 running on SBS2008.
One particular user when she login even when the check box for Outlook Web Access Light  is uncheck  the login defaul is " Outlook Web Access Light " instead of the regular. We though the issue was with her workstation, but is not.  We login with her credential into a different machine and defaults to Outlook Web Access Light.  
It is a setup on Exchange to switch to Outlook Web acces standard?

thank you in advance for your help
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Question by:Holguer
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3 Comments
 
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Expert Comment

by:v_9mhdrf
ID: 33507519
Please check the following settings on the Client IE and also run the command on the server for the following user.
On you CAS server you should find the following folders:

c:\Program Files\Microsoft\Exchange\ClientAccess\Owa\Forms\Basic
c:\Program Files\Microsoft\Exchange\ClientAccess\Owa\Forms\Premium

Please check for both folders, if there is a file called "registry.xml" inside.
Additionally please check what kind of permissions are set on this folders for the
"authenticated users".

perform the following for the affected user:

1. Please check if the following option is set for the affected user in OWA:
OWA - Options - General setting - Accessibility - Use the blind and low vision
experience

2. Please Run the following “ power shell” command for the affected user:
Set-CasMailbox -id <id of mailbox> -OWAPremiumClientEnabled&true

Please try this, hope this helps.

Thanks
Mohammed
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Author Comment

by:Holguer
ID: 33507839
The registry.xml files is present in both directories and Authenticated users are granted the Read atribute.
Could you tell me where I can find the OWA atribitues for step 1 please
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Accepted Solution

by:
v_9mhdrf earned 2000 total points
ID: 33508006
You will get in the User logon in OWA in Exchange 2007 server.
When user logged into OWA you go to options on the right hand side top and there you can check for the settings.
Then on the Right pane, you will get the General settings options available.
There you can find the Accessibility option, please check that out.
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