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Corruption of Outlook outgoing html message

Posted on 2010-08-23
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Last Modified: 2012-08-14
For many years I successfully used Outlook 2002 and Email Templates Pro to generate automated, personalized replies when a potential business client submitted a webform to my Email.  Now I have upgraded to Outlook 2007 (because I upgraded to Windows 7) and there are problems.  When the webform is received by Outlook, it generates a template-based reply, which appears to be intact when it is sent from Outlook.  But when it is received, the hyperlinks are corrupt and the imbedded images do not appear.  I will attach a sample of the outgoing and incoming messages, and thank you for your help in understanding/resolving this.
Outgoing-Message.msg
Incoming-Message.msg
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Question by:ddantes
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sire_harvey earned 1000 total points
ID: 33507757
There is a difference in the way Outlook 2007 handles HTML messages. In previous versions it used IE for editing HTML, in Outlook 2007 it uses Word 2007 to edit HTML.
First thing i would do is look for an updated version of Email Templates Pro.
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Author Comment

by:ddantes
ID: 33507930
Good advice.  They have a new version which is designed for Outlook 2007.  I installed it and the problems are gone.  Many thanks!
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