Can't Establish/Maintain a VPN Connection with my USB Broadband Card
Posted on 2010-08-24
I use a laptop on the job (Windows XP). If I bring it home I need to access the corporate network using a VPN connection. Presently, my only means of connection are a couple of USB broadband cards. Initially I was able to connection but between the logoff and re-logon my USB connection would drop and the VNP wasn't holding open the connection like it's supposed to. Now I can not connect at all. The corporation is blaming it on my card and my ISP is blaming it on the Corporation which still leaves me unable to do my work.
Their suggestion is to ask my supervisor (who has been out on family leave last week and this week) to requisition a loaner card and set up a new phone number for me to use with the card but I need management approval and I have no idea now long this would take.
I honestly do not understand why my card won't work but the AT&T and verizons do. One other thing I've observed is that when the VPN connects, it immediately logs off of the computer so that it can relog in with the proper credentials. The evidence that this was successful is because you can see the Dos box appear at the left top of the screen and it begins running the login scripts. That began and only got through the very beginning before it hung up and then it's been downhill ever since. They claim I don't actually have a connection even though I can access the internet. And it appears that when the computer logs off, it looses the connection to the broadband card through the USB port.
Anyone have any suggestions or should I just give up?