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VMware 3.1 & 3.0.3 - blue screen 64bit Win2003 EE

Posted on 2010-08-24
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Last Modified: 2012-05-10
We are trying to buld a VM = 64bit-Win-2003-EE on a SunFire-x4600 platform with CPU=Dual Core AMD Operton-8220 which is a few years old. Linux 32 and 64bit work fine as does 32bit Win 2003. We have a combination of VMware 3.1 & 3.0.3. It goes through the bulk of the 64bit Win2003 build until whilst copying images, it blue screens pointing at "setupdd.sys"
stop:0x000000BE , Address FFFFFADF97B5CF44 , Base at: FFFFFADF97B4E000

We suspect hardware as a contributing source but, we also suspect our image although we have tried all sorts. Any help gratefully received.
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Question by:kgeddes
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Expert Comment

by:ConUladh
ID: 33509755
Can you upload a screenshot of the edit settings screen of the VM?

Also is the correct OS selected on the options tab?

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Author Comment

by:kgeddes
ID: 33511290
Unfortunatley can not do that from the server environment but, can assure you that the correct OS is select and this image has worked on another IBM server. Thus we are now not supecting the image more the hardware platform.
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Expert Comment

by:bgoering
ID: 33527135
At this point I would edit settigns on the VM then

remove the hard drive (delete from disk)

create a new hard drive

Try the install again... Its possible something got messed up on earlier install attempt that won't let you continue. This should be a fresh start.

Let me know
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Author Comment

by:kgeddes
ID: 33534300
Been there done that a number of times, even tried different makes of server. Suspect driver now will try and get the text of the crash, that may help since its the same crash, same time and on multiple servers.
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by:bgoering
ID: 33534357
Thanks - can never have too much information when diagnosing an issue :)
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Author Comment

by:kgeddes
ID: 33565818
We have switched to an newish IBM-3850 M2 server and exactly the same stop error as mention above happens at the same place in the build, i.e. when part way through copying windows o/s files to the instal directory. Tried another image, also can use 32bit images no problem.  Think it has to be something about running 64 bit VM image. Just do'nt get this error stating that the stop error was due to "an attempt being made to write to read only memory", when it was simply copying files to disk are and most had already gone through.
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Accepted Solution

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kgeddes earned 0 total points
ID: 33577320
Think the final solution to this one is going to centre around  AMD-V and/or Intel-VT bios revisions and settings. We are down that route as I write.
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