Installed Microsoft CRM outlook but could not view CRM menu bar in outlook

Posted on 2010-08-24
Last Modified: 2013-11-24

One of my client has installed Microsoft CRM outlook but could not view CRM Menu bar in outlook, what might be the possible reason?

Question by:PrasadSKLN
  • 2

Expert Comment

ID: 33511725
Have them run the configuration wizard again (or for the first time). Go to start/programs/Microsoft CRM X/configuration. That should get the menu bar in the appropriate space.

Author Comment

ID: 33551016
Have suggested to the user, will reply back tomorrow
LVL 11

Accepted Solution

rakeshAgarwal earned 250 total points
ID: 33584714
There is also diagnostics in the same menu. Please try that out.

It will fix all the issue.  

which version  of outlook

Author Closing Comment

ID: 33722458
The information is helpful

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