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Installed Microsoft CRM outlook but could not view CRM menu bar in outlook

Posted on 2010-08-24
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Last Modified: 2013-11-24
Hi,

One of my client has installed Microsoft CRM outlook but could not view CRM Menu bar in outlook, what might be the possible reason?

Regards
Prasad
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Question by:PrasadSKLN
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Expert Comment

by:KungFuGu
ID: 33511725
Have them run the configuration wizard again (or for the first time). Go to start/programs/Microsoft CRM X/configuration. That should get the menu bar in the appropriate space.
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Author Comment

by:PrasadSKLN
ID: 33551016
Have suggested to the user, will reply back tomorrow
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LVL 11

Accepted Solution

by:
rakeshAgarwal earned 250 total points
ID: 33584714
There is also diagnostics in the same menu. Please try that out.

It will fix all the issue.  

which version  of outlook
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Author Closing Comment

by:PrasadSKLN
ID: 33722458
The information is helpful
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