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SecurePlatform Install R70/R71

Posted on 2010-08-24
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Last Modified: 2013-11-16
Hi,

I am having problems installed SPLAT on a disk on the SAN, error message Secure Platform does not include drivers for any mass storage device installed
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Question by:skywalker101
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7 Comments
 
LVL 14

Expert Comment

by:grimkin
ID: 33510702
Hi,

If Splat won't install and the product isn't on the HCL here - http://www.checkpoint.com/services/techsupport/hcl/ - then your best option is to raise a ticket with CheckPoint to ask the question about your hardware.

HTH
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Author Comment

by:skywalker101
ID: 33510879
Ah it on ESX, it seems to be related to mass storage as I have an other ESX server with local disk and it installs fine
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LVL 14

Expert Comment

by:grimkin
ID: 33519111
As above, you may need to raise a ticket with CP to see if your mass storage is / can be supported. WHat is it that you're using?
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Author Comment

by:skywalker101
ID: 33520802
THe san we are using is an IBM 4300, this did not cause any issues on NGX R65.   I have a support ticket open with CP
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Author Comment

by:skywalker101
ID: 33530043
Using SPLAT as the mangement server
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Author Comment

by:skywalker101
ID: 33531895
Still have a ticket opened with Checkpoint on this issue and hope to hear something by tomorrow afternoon.

THe ESX server I have with localdisk is on another site that the gateways, Following best practices is it a valid option to manage the gateway with SCS server on aother server.  In the past I have perferred to have my scs on the same site has my gateway.  
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LVL 14

Accepted Solution

by:
grimkin earned 2000 total points
ID: 33531934
Hi,

Yes that is a totally valid option.

HTH
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