• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1189
  • Last Modified:

tape drive not showing in device manager after installing sbs 2008 in VMware?

I have installed VMware ESXI 4.01 and then installed Windows 2008 SBS on top.  No issues have been reported.  However, when I boot into Windows and check device manager.  I have no tape drive listed?

The tape drive we have is a A7983AT Ultrium 448i .  Any ideas why this would be?  Any help or recommendations would be greatly appreciated.

Further details of our hardware are listed below:

Proccessor  Intel® Xeon® Processor E5420 (12M Cache, 2.50 GHz, 1333 MHz FSB)
QC 4GB Ram
E200i system
It contains 5 SATA/160GB 7200RPM Hot plug discs
HP Smart Array E200 128MB Controller
HP NC101T PCI-E 1 Port 1000T GB network adaptor
A7983AT Ultrium 448i Tape Drive
7 Solutions
SteveIT ManagerCommented:
Is your Ultrium 448i tape drive controller card shown in device manager ?
Chris HibbertIT Technical LeadCommented:
Hi, to add a tape drive / media library to ESXi server, VMWare have written a KB article for it:


Hope this helps
If you've connected the tape drive to the HP Smart Array E200 128MB Controller, I've got some bad news.

According to this:

http://www.vms-backup.co.uk/manuals/HP.com - ProLiant Storage - HP Smart Array E200 controller - Questions & Answers.htm

it doesn't support tape. You'll need to use a different HBA :-(
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Sorry, bad link - try:

http://www.vms-backup.co.uk/manuals/HP_Smart_Array_E200 controller_-_Questions_Answers.htm
I think there are some issues with that link. Here, This one may work for you and is the original (from HP)

resolver1Author Commented:
Just opened up the server and the tape drive is connected to http://www.lsi.com/storage_home/products_home/host_bus_adapters/scsi_hbas/lsi20320ie/

The tape drive is the only device connected to the LSI adapter.  This device does display in the device viewer on the windows 2008 sbs host.  
resolver1Author Commented:
sorry the last sentence meant to say

"This device does display in device manager on the windows 2008 sbs host"

OK - when you say "this device" I assume you are referring to the LSI HBA, not the tape drive.

Is the tape drive showing up in the LSI's boot messages on boot?
resolver1Author Commented:
Yeah Tapedude. I was referring to the LSI HBA.

There are 2 items listed by the LSI bios.

HP ultra 2-scsi

It does give me an option to go into the setup. I havent yet
OK, then assuming the drive and the HBA are set to two different SCSI IDs, then the problem is somewhere between VMWare and Windows. Did you follow @MadAsToast's link's instructions?

PS - the tape drive isn't showing up in Device Manager under "Other Devices", is it?
resolver1Author Commented:
No but I will give it a try tomorrow.

thanks for your help so far guys
resolver1Author Commented:
Ive decided not to use VM for this particular site due to other issues but i have awarded points accordingly.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now