How do I force a machine to keep a local profile on Windows 7? Every time I log off the user's local profile is removed.
Posted on 2010-08-24
We have a new Windows 7 Professional machine on a Windows Domain (2008 Server is the DC) that is removing the local profile upon log off. When the user is logged in, you can look in C:\Users you can see that there is a folder that has been created for the user (called "Kim"). If you log out and back in with another account, the Kim folder is gone!
When you log back in as the user again, you have to wait forever as it recreates a new local profile and you don't get any errors or messages about a temp profile. It is almost as if the machine has no idea that Kim has logged into this machine before. We are using roaming profiles, so there is not much that is getting lost, but we still want to resolve this. The reason that we caught it was that we noticed a program that saves some of its shortcut references in the C:\Users\Kim\AppData\Local folder was not there after a log off and back on.
I have checked GP and there are no settings that are configured for the Computer or the User that removes profiles on log off. In fact, I have been able to log onto the machine with another user that is in the same OU in AD and have no trouble with it. The computer is in the same OU as other Windows 7 machines that aren't experiencing the issue. It is just Kim's profile.
This morning, I deleted the roaming profile on the server and cleared all the User Accounts on the local machine, then I logged in as Kim again. This created a new profile as expected with all default user settings. I logged out and the profile saved itself back to the server as expected. Logged in as another user and the "Kim" directory under C:\Users did not exist. So a new profile didn't even fix it. Any thoughts on what to try next?