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SCCM 2007 software package not advertising to the client

I created a software pakcage with 1 32-bit program.
i want to install this to my client.
The client is correctly connected to the sccm 2007 server.

I advertise the package mandatory with "as soon as possible" timz setting.
Client is not receiving the package. Nothing is happening.

What is wrong? Where can I find logs to monitor this issue?

Thanks
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Woestijnvis
Asked:
Woestijnvis
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1 Solution
 
bhartwellCommented:
Does the client have a local firewall in place that could be blocking the package from running properly? If you check the event logs (Start-->Run--> type "eventvwr") on the client and/or server system there should be some info in there. Also, have you tried pushing out this software to a different client to verify the problem doesn't stop with the server itself? My best guess is that the there is something blocking the application, could be antivirus program or windows firewall.
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bhartwellCommented:
Client Log Files
The Configuration Manager 2007 client logs are located in one of the following locations:

On computers that serve as management points, the client logs are located in the %ProgramFiles%\SMS_CCM\Logs folder.


On all other computers, the client log files are located in the %Windir%\System32\CCM\Logs folder or the %Windir%\SysWOW64\CCM\Logs.
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bhartwellCommented:
location of all the log files for both client and server are in the article:
http://technet.microsoft.com/en-us/library/bb892800.aspx
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jhindsonCommented:
First off make sure your package and advertisement have been processed correctly. Review the logs for the Distribution_Manager and the Offer_Manager to ensure the site server has processed the package and advertisement. Once you are certain those pieces were handled properly, then review the client log files to find out if there is still a break down in the process. For the client logs, I'd start with the Execmgr.log, then check the ContentTransferManager.log.

Is software distribution working for other workstations?
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WoestijnvisAuthor Commented:
The firewall on the client is switched off by group policy rule. So no issue there.
I will first look into some logs, but they aren't that easy to debug.
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KezziCommented:
Have you tried completely uninstalling the client and reinstalling it?  I have found that clients can be registered in SCCM console as active with a client, but yet on the machine itself you can see the client has not completed the installation properly.
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WoestijnvisAuthor Commented:
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ameenfusionCommented:
Hi Experts,
I have a same issue where SCCM client doesnt start download of advertised programs.I ensure hat firewall is off and antivirus is disabled.I have seen logs but I didnt find any thing informative Any comment how can I go to troubleshoot this issue..?

Many thanks,
Ameen.
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KezziCommented:
open a new ticket for this and upload your client logs folder zipped up and we can investigate for you
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