Dell Optiplex 780 will not boot to windows 7 dvd or to USB with novicorp win2flash

Just got a new Dell Optiplex 780 and it will not boot to the windows 7 DVD. have tried changing BIOS settings, none help.  also fails to boot to novicorp win2flash
LeoSAsked:
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50calCommented:
Also as a quick note, have you used the Microsoft tool to create the bootable CD/USB?

http://store.microsoft.com/Help/ISO-Tool

50cal.
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Neil RussellTechnical Development LeadCommented:
I take it it is a genuine windows 7 DVD that works fine in other machines?
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LeoSAuthor Commented:
it is a burned DVD, we have a volume license
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50calCommented:
Does it prompt to "Press any key to boot from cd/dvd" during the boot process?

50cal.
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LeoSAuthor Commented:
it does not prompt to "Press any key to boot from cd/dvd" during the boot process when i use the DVD. however, it does prompt when i use the burned CD for our Windows XP volume license.  
Unfortunately i did not create the windows 7 bootable DVD, my co-worker did. i have not been able to check with him yet about this, he is out on other issues.
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50calCommented:
It may be that the USB drive or DVD was not created as bootable, this would then not allow you to run it when prompted in the startup process.
Try using the tool to create the DVD, this should create it as bootable and allow you to run the installer.

50cal.
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glitch177kCommented:
Dells require that you press a key on boot to bring up a menu to load cd media. Try hitting F12 on boot and then you should be able to select to boot from cd. If that doesn't work, then try a windows xp disc or something to rule out your disc.
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Neil RussellTechnical Development LeadCommented:
Right, as i thought. If its a burned DVD you prob never used the MS tool to create it. As 50cal posted, heres the link again http://store.microsoft.com/Help/ISO-Tool
 
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LeoSAuthor Commented:
i will download the microsoft tool & try it, will post results
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LeoSAuthor Commented:
Thank you 50cal! Your solution fixed the issue. I used the Microsoft tool to create another bootable DVD -http://store.microsoft.com/Help/ISO-Tool
Optiplex 780 booted up to DVD created using the tool, no issues.
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