Solved

Outlook 2007  - Cannot open your default e-mail folders.

Posted on 2010-08-24
11
1,174 Views
Last Modified: 2012-05-10
Hi,

My Oulook 2007 is corrupted.  Outlook 2007  - Cannot open your default e-mail folders.  Can I reinstall Office 2007 without losing any email info?  Please advise.

Thanks,
Joe
0
Comment
Question by:jstaron7
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
  • 2
  • +2
11 Comments
 
LVL 1

Author Comment

by:jstaron7
ID: 33512310
Hi,

More info:  Cannot open your default e-mail folders.  File access is denied. You do not have the permission required to access the file C:\Users\Joe\AppData\Local\Microsoft\Outlook\Outlook2.pst.
0
 
LVL 1

Accepted Solution

by:
jat0369 earned 200 total points
ID: 33512414
It might be your PST file that's corrupt, not your outlook.

Just as a precaution, I'd go and make a copy of: C:\Users\Joe\AppData\Local\Microsoft\Outlook\Outlook2.pst

Use Scanpst.exe to see if you can repair the pst file. It should be located at:
C:\Program Files\Common Files\System\Mapi\1033\NT
0
 
LVL 1

Author Comment

by:jstaron7
ID: 33512550
Hi,

Don't see C:\Program Files\Common Files\System\"Mapi"\1033\NT.  Using windows 7

Thanks,
Joe
0
To Patch or not to Patch? That is the question!

Don't get caught out like thousands of others around the world in the recent Ransomware Fiasco!
Discuss..
- Why it's not a good idea to wait before Patching
- Sensible approaches to Patching discussed
- Add your feedback, comments and suggestions

 
LVL 4

Assisted Solution

by:bhartwell
bhartwell earned 100 total points
ID: 33512554
Is your Outlook running in cached exchange mode? if it is then follow jat0369's method, but if it's not cached locally then you can create a new profile and ignore or delete the old one, then it will just display your emails from the exchange server like before, but i would only recommend doing this if you are connecting to a corporate exchange server.
0
 
LVL 1

Assisted Solution

by:jat0369
jat0369 earned 200 total points
ID: 33512568
just do a search for Scanpst.exe
I'm sure it's in there somewhere.
0
 
LVL 1

Author Comment

by:jstaron7
ID: 33512571
Hi,

Now see it uner Program files (x86) but no Scanpst.exe.  Using 64bit windows 7

Thanks,
Joe
0
 
LVL 1

Assisted Solution

by:Mistalanious
Mistalanious earned 200 total points
ID: 33512750
Is this .PST from a different computer?  If it's a simple permission issue, have you tried taking ownership?  Reloading the Outlook will not lose any emails.
0
 
LVL 1

Author Comment

by:jstaron7
ID: 33516798
Mistalanious,

How do i take ownership?

Thanks,
Joe
0
 
LVL 1

Assisted Solution

by:Mistalanious
Mistalanious earned 200 total points
ID: 33517276
Go to the directory of the .pst file.  C:\Documents and Settings\(Username)\Local Settings\Application Data\Microsoft\Outlook

Right-Click the .PST file you are working with>Properties>Security>Advanced>Owner

Then you will want to click most likely Administrators as long as the user who is using the .PST is a admin user.  If not select the user of the .PST.  If it is already selected doesn't hurt to reapply the ownership.
0
 
LVL 1

Author Closing Comment

by:jstaron7
ID: 33629333
Thanks,
Joe
0
 

Expert Comment

by:itadmin007
ID: 34329224
Office 2007 in Windows 7

Change Compatibility Settings

To disable it or confirm its not enabled, find Outlook.exe file and right click, then select Properties. Click the Compatibility tab in the Properties dialog and uncheck the Compatibility mode box that says "Run this program in Compatibility Mode
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question