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Xerox 3535 fault 010-348

Posted on 2010-08-24
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2,542 Views
Last Modified: 2013-12-15
Xerox Docucolor 3535 that says
A fault has occurred
Switch the machine OFF then On
If the problem persists, call for service
 
010-348

Apparently, a tech used to go out and reboot the fuser somehow by attaching a laptop to the machine but I am unfamiliar with the procedure.  Need full instructions please.
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Question by:askstevehow
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4 Comments
 
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Expert Comment

by:DanMar
ID: 33512861
Best to actually get a new fuser.  The tech was just clearing the alarm.  Sooner or later it needs to be replaced if this error keeps coming up.
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Author Comment

by:askstevehow
ID: 33513298
How do I clear the alarm please in the interim?
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Expert Comment

by:DanMar
ID: 33517914
I assume you have tried powering it on & off?
You can find the user manual here - (you can try reseating the fuser):
http://download.support.xerox.com/pub/docs/DocuColor_3535/userdocs/any-os/en/3535_User_Guide.pdf
 
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Accepted Solution

by:
askstevehow earned 0 total points
ID: 33521077
I figured it out and the answer is:

go to system settings

common setting

NVM read Write and
put the code 744-003
if it is showing value 1
then enter it to 0
press save and close
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