Receiving blank e-mails in Outlook 2003, webmail OK
Posted on 2010-08-24
For the past few months, boss receives the occasional email that shows blank body. Sometimes the subject is also blank, but mostly just the body. However, when we check the e-mail via webmail (now I have set the Outlook to leave messages on the server) the e-mails are fine. Also, if I forward the problem email directly back to the bosses email, he receives it fine. I have disabled e-mail scanning from his anti-virus program.
He is the only person in the office with this problem. I have google searched for solutions, and most of them are how to filter out the e-mails. I don't want to filter them, we need to receive them. One today was for a govt contract. Not the sort of thing you want to lose. Any thoughts that don't involve rebuilding something in Outlook and losing all his saved e-mail?