Windows Picture and Fax viewer is opening the wrong file when double-clicking on the file.
Posted on 2010-08-24
I have a client who uses Windows Picture and Fax viewer for its function of printing multiple pictures on a single sheet of paper.
Within the last week, the user has been clicking on a file, only to have the picture and fax viewer display that the file is empty. Further investigation shows that it is opening other files (or folders!) in the directory.
As an example: I double-click on a .JPG on the desktop, and it will instead try to open a folder on the desktop, according to the name in the title bar. If I use the previous or next buttons in the program it will open other picture files fine.
If I right-click on a picture and select "preview," I get the same behavor. If I double-click the desktop file from the explorer, I get a different file but the same behavior.
If I right-click and select "Open" or "Open with," I get the correct file. If I drag the file into an already open instance of the picture and fax viewer, I get the correct file. If I open the file from the picture and fax viewer's menu, I get the correct file.
I tried dis-associating the picture and fax viewer (using irfanview as a temporary association), but it still did not work after re-associating with the picture and fax viewer. Irfanview opens the file just fine.
I have tried this with multiple accounts. I cannot remember off the top of my head if I tried it with multiple files. Searching has turned up nothing that even comes close to this problem. A cursory glance at the registry shows nothing out of the ordinary.
Anyone have any ideas? I would switch the user over to another image viewer, but he uses that multiple pictures, one sheet of paper feature as one of the main facets of his business. In the meantime I've provided him with a few workarounds that still let him get his job done.