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canon powershot sd 850 is camera window does not open

Posted on 2010-08-24
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canon powershot sd 850 is camera window does not open
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Question by:jim_pol
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5 Comments
 
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Expert Comment

by:DMTechGrooup
ID: 33518404
What do you mean?  Something wrong with the camera or something windows is not doing for you?  Is the autorun turned on?

http://windowsxp.mvps.org/autoplayhandlers.htm
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Expert Comment

by:nobus
ID: 33518522
it can be : bad camera, cable, or pc.
test the camera with another cable, or on another PC to know what is bad..
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Author Comment

by:jim_pol
ID: 33521448
it is not the camera or cable, definitely the computer.  when you conncet the camera the Canon camera window does not appear and the images do not download.  have uninstalled & reinstalled to no avail.  installed the Canon software onto another computer and everything worked fine.  there may be items in the registry that did not delete when the software was uninstalled?  maybe there is a driver that needs to be updated?  I'll check with Canon.
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Expert Comment

by:DMTechGrooup
ID: 33523106
It is most likely the autorun needs repaired it is not launching the cannon software.  Run the program I linked to try and fix the autorun.
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Accepted Solution

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jim_pol earned 0 total points
ID: 33629752
ISSUE WAS FIXED BY RESTORING REGISTRY ITEMS FROM A PREVIOUS BACKUP.

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