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Non-Domain users connecting to Exchange 2003 via Outlook 2003 getting continuously prompted for password.

Posted on 2010-08-24
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Last Modified: 2012-05-10
Hey guys,

 Small frustrating problem here. I have 3 users offsite that are non-domain users, but connected to our network via VPN. Once connected the only thing they use that is on our network, is email via exchange server. The problem is, I can't seem to get their password to save. It is prompting them every time they open outlook. I have tried adding the server in "control keymgr.dll" and have tried changing the LSA>Incompatibilitylevel registry key to a "2" value. I have also changed authentication methods in Outlook to NTLM only. Still no success.

Does anyone have a handy work-around for this? It's pretty annoying. Thanks.
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Question by:Jsblanton
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mrbrain646 earned 500 total points
ID: 33514870
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by:Jsblanton
ID: 33515023
You sir, are the man. Worked like a charm thanks. For anyone else who finds this, it's not an issue of it not saving the password for the exchange server. Since the users are on their own workgroup, they must authenticate to the domain every time. The fix for this is to type control userpasswords2 and hit enter. Once there, click manage passwords. Find the entry for your exchange server, edit it, and replace the exchage server name with the name of your global catalog server. Works on all 3 machines. Thanks.
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by:Jsblanton
ID: 33515030
Rock on!
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