Solved

Helpdesk that intergrates into Outlook

Posted on 2010-08-24
4
556 Views
Last Modified: 2013-11-13
Hello,

I am trying to find a low cost helpdesk solutions that intergrates into outlook. The software needs to have reports and asset managment also

Does anyone know of any good software?
0
Comment
Question by:tofitadmin
4 Comments
 
LVL 3

Assisted Solution

by:59cal
59cal earned 166 total points
ID: 33514972
Spiceworks could do what you want and it's free however not sure if it integrates with Outlook though
0
 
LVL 4

Accepted Solution

by:
kelle1 earned 167 total points
ID: 33515006
Don't know what qualifies as low cost...we use track-it for this www.numarasoftware.com

Also has a web interface for self help and password reset
0
 
LVL 3

Assisted Solution

by:60Cal
60Cal earned 167 total points
ID: 33536761
Manage engine is free also and is a bit easier to manage than Spiceworks IMO

http://www.manageengine.com/
0
 

Author Comment

by:tofitadmin
ID: 33623287
We found a helpdesk that we really liked, thanks for all the input and options but we went with sysaid helpdesk

Thanks again for your help
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

What’s the difference between Management and Project Management? Even though the same management principles of Planning, Organizing, Leading and Controlling apply to Project Management, the focus is quite different. Definition What’s a project? …
Communication between departments might not happen in two different languages, but they do exist in two different worlds. With different targets and performance goals the same phrase often means something completely different to each party. Learn ho…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now