I have a user having a problem when she assigns tasks in Outlook (we use Outlook 2007 and Exchange 2007- BES 4.1.3).
She assigns the task- The other user updates the task.
First problem(minor).If she opens the task in Outlook first- her to do list gets updated correctly. However, the notification does not appear to be read on the Blackberry.
Second problem (major). If she opens the task notification on the Blackberry first, the notifcation message also appears open in Outlook. However, the actual task does not get updated in Outlook unless she goes back to Outlook and reopens the message.
Email reconcilliation is set to mailbox and handheld on the device and no filters are in place. Any suggestions would be appreciated.