?
Solved

Need Help with Blue Screen DMP Analysis

Posted on 2010-08-24
9
Medium Priority
?
641 Views
Last Modified: 2013-12-12
I have a bunch of Dell Latitude E6510 laptops with a Windows 7 Enterprise x64 build that are generating a lot of BSOD's.  The bug check analysis of the dmp files is attached.  I'm not sure exactly how to read this.  I thought it said that network card driver was the cause, but I've replaced that with an older version (since I already have the newest version installed) and still get the same error.  But, maybe I'm reading this bugcheck wrong.

Can someone explain it in plain english? :)

Thanks.
bluescreen-bugcheck.txt
0
Comment
Question by:bloodg11
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 9

Expert Comment

by:rg20
ID: 33516241
You could have bad drivers, this person had similar issues
http://www.sevenforums.com/crashes-debugging/67198-bsod-bad_pool_caller.html

try update and patching as recommended above
0
 
LVL 8

Expert Comment

by:ConUladh
ID: 33516271
0
 
LVL 6

Expert Comment

by:che6ausc
ID: 33516360
Let intel find the correct driver for you since we have no info on your network adapter: http://www.intel.com/support/detect.htm?iid=dc_spotlight_home1 
0
Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 33519959
Points to Intel network card device driver as che6ausc mentioned.

1) make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here
4) after i will post the driver link!
0
 

Author Comment

by:bloodg11
ID: 33626556
Sorry for the long delay in responding.  In spite of the error message being generated by the blue screen, this issue appears to have been caused by the Sunbelt Software Firewall NDIS IM Filter driver on the machine.  After following some of your suggestions, the problem still existed.  However, I stumbled upon some other people having a similar issue who said that the McAfee firewall turned out to be the issue for them.  That gave me the idea to disable the Sunbelt filter driver from the connection properties tab of my network card.  Once I did that, no more blue screens. :)

Thanks again to all who responded.
0
 
LVL 9

Expert Comment

by:rg20
ID: 33940315
I would recommend you select your own answer as the solution, this might help someone else in the future
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 33972305
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Ever wonder what it's like to get hit by ransomware? "Tom" gives you all the dirty details first-hand – and conveys the hard lessons his company learned in the aftermath.
Viewers will learn how to use the Hootsuite Dashboard.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question