Solved

Need Help with Blue Screen DMP Analysis

Posted on 2010-08-24
9
636 Views
Last Modified: 2013-12-12
I have a bunch of Dell Latitude E6510 laptops with a Windows 7 Enterprise x64 build that are generating a lot of BSOD's.  The bug check analysis of the dmp files is attached.  I'm not sure exactly how to read this.  I thought it said that network card driver was the cause, but I've replaced that with an older version (since I already have the newest version installed) and still get the same error.  But, maybe I'm reading this bugcheck wrong.

Can someone explain it in plain english? :)

Thanks.
bluescreen-bugcheck.txt
0
Comment
Question by:bloodg11
9 Comments
 
LVL 9

Expert Comment

by:rg20
ID: 33516241
You could have bad drivers, this person had similar issues
http://www.sevenforums.com/crashes-debugging/67198-bsod-bad_pool_caller.html

try update and patching as recommended above
0
 
LVL 8

Expert Comment

by:ConUladh
ID: 33516271
0
 
LVL 6

Expert Comment

by:che6ausc
ID: 33516360
Let intel find the correct driver for you since we have no info on your network adapter: http://www.intel.com/support/detect.htm?iid=dc_spotlight_home1 
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 33519959
Points to Intel network card device driver as che6ausc mentioned.

1) make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here
4) after i will post the driver link!
0
 

Author Comment

by:bloodg11
ID: 33626556
Sorry for the long delay in responding.  In spite of the error message being generated by the blue screen, this issue appears to have been caused by the Sunbelt Software Firewall NDIS IM Filter driver on the machine.  After following some of your suggestions, the problem still existed.  However, I stumbled upon some other people having a similar issue who said that the McAfee firewall turned out to be the issue for them.  That gave me the idea to disable the Sunbelt filter driver from the connection properties tab of my network card.  Once I did that, no more blue screens. :)

Thanks again to all who responded.
0
 
LVL 9

Expert Comment

by:rg20
ID: 33940315
I would recommend you select your own answer as the solution, this might help someone else in the future
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 33972305
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question