I have spent the last 3 hours trying to figure out how to fix this issue, I've done a ton of research and now have to turn to the Pros.
I uploaded the package via FTP to the /joomla/tmp directory and when I try to install from extension manager it says "please enter a package directory". The directory I have is "/joomla/tmp/jomsocial", I tried every variation of the directory with back slash forward slash etc.
All my research tells me I need to put in the root directory, and no one out there explained how I can find my root folder?????
Anyways, any help would be greatly appreciated.