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Solarwinds IP Address Tracker crashing on Windows 7

Posted on 2010-08-24
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Last Modified: 2012-06-27
Anyone have any ideas on how to stop Solarwinds IP Address Tracker from crashing on exit when running in Windows 7 ?
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Question by:Suncore
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10 Comments
 
LVL 6

Expert Comment

by:robbe
ID: 33518320
You could try to run it as administrator or in compatibility mode:
http://blogs.technet.com/b/chrad/archive/2009/07/01/using-windows-7-server-2008-r2-s-compatibility-mode.aspx

Maybe check if there any updates to the product.
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Author Comment

by:Suncore
ID: 33518363
Thanks for the suggestion Robbe - I tried every compatibility mode offered and it still crashes on exit.  (I have the latest version available).
 
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Accepted Solution

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robbe earned 500 total points
ID: 33518388
You could use windows XP mode. I'm currently downloading the software to test it works. I'll keep you up to date.
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LVL 2

Author Comment

by:Suncore
ID: 33518401
Thanks Robbe - I did actually try Windows XP in compatibility mode, is that what you were referring to ?
To recreate the crash, install application - add a subnet, complete a scan for that subnet, then exit the application - thats when it crashes for me anyway..
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Expert Comment

by:robbe
ID: 33518422
No i'm referring to the new virtual pc feature. You can run legacy application transparantly in a virtual machine. applications installed in the VM will then be published to the host's start menu. If you start them they will start in the VM in the background and windows will only show to application windows on the host.

see:
http://www.microsoft.com/windows/virtual-pc/
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Expert Comment

by:robbe
ID: 33518446
Suncore,

Which error do you get? I can run the applcation without any problems on my 32bit Windows 7 Enterprise.
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Author Comment

by:Suncore
ID: 33526796
I have attached the error message I get each time I try to exit the application.  I am running Win 7 Professional 32 Bit.
I am going to Virtual PC feature next.

error.jpg
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Expert Comment

by:robbe
ID: 33529511
What is the version you are using ?
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Author Closing Comment

by:Suncore
ID: 33529648
Works great using Win XP mode as per your suggestion, thankyou for helping me.
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LVL 6

Expert Comment

by:robbe
ID: 33529755
no problem :)
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