[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Solarwinds IP Address Tracker crashing on Windows 7

Posted on 2010-08-24
10
Medium Priority
?
635 Views
Last Modified: 2012-06-27
Anyone have any ideas on how to stop Solarwinds IP Address Tracker from crashing on exit when running in Windows 7 ?
0
Comment
Question by:Suncore
  • 6
  • 4
10 Comments
 
LVL 6

Expert Comment

by:robbe
ID: 33518320
You could try to run it as administrator or in compatibility mode:
http://blogs.technet.com/b/chrad/archive/2009/07/01/using-windows-7-server-2008-r2-s-compatibility-mode.aspx

Maybe check if there any updates to the product.
0
 
LVL 2

Author Comment

by:Suncore
ID: 33518363
Thanks for the suggestion Robbe - I tried every compatibility mode offered and it still crashes on exit.  (I have the latest version available).
 
0
 
LVL 6

Accepted Solution

by:
robbe earned 2000 total points
ID: 33518388
You could use windows XP mode. I'm currently downloading the software to test it works. I'll keep you up to date.
0
[Webinar] Improve your customer journey

A positive customer journey is important in attracting and retaining business. To improve this experience, you can use Google Maps APIs to increase checkout conversions, boost user engagement, and optimize order fulfillment. Learn how in this webinar presented by Dito.

 
LVL 2

Author Comment

by:Suncore
ID: 33518401
Thanks Robbe - I did actually try Windows XP in compatibility mode, is that what you were referring to ?
To recreate the crash, install application - add a subnet, complete a scan for that subnet, then exit the application - thats when it crashes for me anyway..
0
 
LVL 6

Expert Comment

by:robbe
ID: 33518422
No i'm referring to the new virtual pc feature. You can run legacy application transparantly in a virtual machine. applications installed in the VM will then be published to the host's start menu. If you start them they will start in the VM in the background and windows will only show to application windows on the host.

see:
http://www.microsoft.com/windows/virtual-pc/
0
 
LVL 6

Expert Comment

by:robbe
ID: 33518446
Suncore,

Which error do you get? I can run the applcation without any problems on my 32bit Windows 7 Enterprise.
0
 
LVL 2

Author Comment

by:Suncore
ID: 33526796
I have attached the error message I get each time I try to exit the application.  I am running Win 7 Professional 32 Bit.
I am going to Virtual PC feature next.

error.jpg
0
 
LVL 6

Expert Comment

by:robbe
ID: 33529511
What is the version you are using ?
0
 
LVL 2

Author Closing Comment

by:Suncore
ID: 33529648
Works great using Win XP mode as per your suggestion, thankyou for helping me.
0
 
LVL 6

Expert Comment

by:robbe
ID: 33529755
no problem :)
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Suggested Courses

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question