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problems with RPC with Oultook and ACT! open simultaniously

Posted on 2010-08-25
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Last Modified: 2012-05-10
we have a user who experiences an RPC error when trying to mail-merge via ACT! (HRESULT: 0x800706ba)

if she closes outlook its ok but if outlook is open the error occurs.

any ideas?
ACT! does have an office connector which merges the docs into the ACT! environment.

Thanks in advance
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Question by:snagsy1980
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50cal earned 500 total points
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by:snagsy1980
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good work, cheers
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