Solved

Email from one user delivers to other internal users OWA, but not Outlook internally.

Posted on 2010-08-25
6
596 Views
Last Modified: 2013-11-30
I have one user who is able to send and recieve emails to and from external emails all day.
However, when sending emails to other users within the domain that email will not get delivered to the recipients Outlook, but it will appear in OWA. I'm stumped.

Running Exchange Server 07 on SBS 2008.
External mail is retrieved via pop connector.

All clients are on Outlook 2007
0
Comment
Question by:scrappi
6 Comments
 
LVL 28

Expert Comment

by:sunnyc7
ID: 33520035
close the user's outlook who is not receiving emails

then go to
start > run
outlook /cleanprofile

See if that works.
0
 
LVL 1

Expert Comment

by:bonjourjolie
ID: 33520038
it means your receiver's outlook not configured well.
ur mail shown his/her OWA means ur mail server working fine.
email shows in OWA but not outlook means receiver's email client program not configured the way it should.
0
 
LVL 10

Accepted Solution

by:
dhruvarajp earned 500 total points
ID: 33520039
delete current and create a new mailbox profile for the user,
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 8

Expert Comment

by:Mkris9
ID: 33520200
Are the other users receiving all other emails except User A ?
0
 
LVL 3

Expert Comment

by:stanley_stars
ID: 33522698
It is definitely an issue with the user's outlook, as OWA is a great test of what is on the mail server itself. Another thing to check is to make sure that the outlook client is online.. in the bottom-right corner it should show the current outlook status, it should say "Connected to Microsoft Exchange".
0
 
LVL 5

Expert Comment

by:DanMar
ID: 33532214
Run the Exchange 2007 BPA tool from tools.  Any issues reported here?
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
When you’re making plans to join the modern business race, you should analyze various details that may affect your results. Nowadays, millions of businesses are trying to grow into established and appreciated professional enterprises.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question