james Mckenzie
asked on
outlook problem (vista)
Cannot start Microsoft Office Outlook, Cannot open the Outlook window.
The set of folders cannot be opened. An unexpected error has occured.
MAPI was unable to load the information service KOFMSP.DLL.
Be sure the service is correctly installed and cofigured.
The set of folders cannot be opened. An unexpected error has occured.
MAPI was unable to load the information service KOFMSP.DLL.
Be sure the service is correctly installed and cofigured.
If this is a new setup, check the version of your kerio connector ( you can download it from your companies webmail login page. Click the windows integration link) anything before 7.0 (I think) didn't support 64bit operating systems.
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* Click `Start`
* Click `Control Panel`
* Click `System`
* Click `Advanced System Settings`
* Click `Environment Variables`
Under `System Variables` find the variable PATH, make sure that the following appears at the very start of that variable.
Code: [Select all] [Show/ hide]C:\Program Files\Kerio\Outlook Connector (Offline Edition)\;