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"Unable to read RD Gateway Server Settings" when trying to configure RD Gateway

Posted on 2010-08-25
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4,206 Views
Last Modified: 2013-11-21
I'm trying to install a Remote Desktop Gateway on a server 2008 R2 but when I load RD Gateway Manager to configure the service, there is no servers specified in the console. When I try to connect to it manually, it returns the following error:

"Unable to read RD Gateway Server Settings"

There are no errors or warnings in Event Viewer. I can verify that C:\Windows\System32\tsgateway\rap.xml exists and is readable.

I have already tried uninstalling and reinstalling the role service but still the same error.
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Question by:Netono
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LVL 6

Expert Comment

by:fluk3d
ID: 33521392
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Author Comment

by:Netono
ID: 33521428
I saw that link before but since I am unable to start RD Gateway Manager i can't enable the audit logging
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LVL 6

Expert Comment

by:fluk3d
ID: 33521498
is there any events related to RD gateway services posting to the event viewer?
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Author Comment

by:Netono
ID: 33521625
The only error that appears in the Event Viewer is this:

"The Remote Desktop Gateway service does not have sufficient permissions to access the Secure Sockets Layer (SSL) certificate that is required to accept connections. To resolve this issue, bind (map) a valid SSL certificate by using RD Gateway Manager. For more information, see "Obtain a certificate for the RD Gateway server" in the RD Gateway Help. The following error occurred: "2148073494".

I have tried reinstalling the RD Gateway role and there choosing the right cert and also tried with the option"Choose later" but the problem still exists.
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Accepted Solution

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fluk3d earned 500 total points
ID: 33521654
have a quick look over this and then restart ts gateway service when done. Post back so I know where we stand with this problem.

http://technet.microsoft.com/en-us/library/cc775286(WS.10).aspx
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Author Comment

by:Netono
ID: 33521795
Followed the instructions and found that the NETWORK SERVICE account did not have proper rights to the certificate. After restarting the Gateway service the error don't show in event viewer but sadly the problem with opening RD Gateway Manager persists:

"Unable to read RD Gateway Server Settings"
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LVL 6

Expert Comment

by:fluk3d
ID: 33521841
Ok perfect - are you able to reboot that server, not sure if it's in production right now. Please try reinstalling the role again if the reboot fails it will pick up the certificate and add it automatically to your ts settings
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Author Comment

by:Netono
ID: 33521936
thx for all help. The server is in production so I will try to reinstall the role later tonight and post back the result.
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Author Comment

by:Netono
ID: 33526732
After uninstalling all Roles associated with RD Gateway, rebooting, and installing them again solved the problem. The solution was probably the security right for the certificate: http://technet.microsoft.com/en-us/library/cc775286(WS.10).aspx   
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Expert Comment

by:fluk3d
ID: 33526743
Perfect glad it's working now
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