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SharePoint 2010 Search: All Sites scope contains 0 items, while Crawl returns an 'ok' status.

Posted on 2010-08-25
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Last Modified: 2013-12-09
I've got an interesting situation:

http://intradev

http://mysites

The Search crawls both sites just fine. I've even checked for 'success' crawls for http://intradev and subsites, and they're just fine. In addition, people search works just fine. The People scope has over 300 items in it, while the 'All Sites' scope contains 0 items. This causes the regular search to fail completely.

Any suggestions to what might be causing a situation like this?
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Question by:Synocus
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Expert Comment

by:Justin Smith
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take all mysite references out of your content sources.  run full crawl.  how many successes does it come back with?

no one has changed any settings on the all sites scope have they?
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Expert Comment

by:Justin Smith
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also, you may add your search acocunts to the "pre 2000 compatibiliity" active directory group
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Author Comment

by:Synocus
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Number of searchble items were 453 today*.
I went to Content sources page of Central admin and removed mysites and made all crawl.
Number of searchble items are now 392.

What benefits comes from adding search accounts to the pre 2000 compatibility directory group?
How to do it?

* Notice that number of items in SharePoint portal have changed since original post by Kaerwek.
Number of people profiles are still same.
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Author Comment

by:Synocus
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I see from crawl logs that incremental crawl are working. I know that no new AD users have been added today. AD properties of course might have changed. Does this mean anything to our problem?
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by:Justin Smith
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Adding the accounts to the AD group will ensure your crawl account is properly crawling security settings.
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Author Comment

by:Synocus
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I did followings:

1. AD: SP_apppool, SP_Services ja SP_Search user have been added to Pre-Windows 2000 Compatible Access group.
2. Central Admin: Start all crawl (It was 2min before. Now 2:30min)
3. Opened Crawl logs and URL page: I see first time here http://intradev
4. I made search in Crawl logs/URL page with term "http://intradev". It gave 105 items including lists etc.Very good!
5. Opened Scopes site. I still see 0 items for All sites.(last modified with admin user)
6. Created new test scope and made update.(All contents with exclusion of people)

Something changed, but still cannot search all sites.
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by:Justin Smith
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what was the result of step 6?  Did the scope fill up?
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by:Justin Smith
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you may need to also run an incremental after the full
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Author Comment

by:Synocus
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Step 6. Created new test scope and made update.(All contents with exclusion of people)
Result = 0 item

I'm still in starting point.
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by:Justin Smith
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look through this.  really sounds like something is off with security.

http://social.technet.microsoft.com/Forums/en/sharepoint2010setup/thread/688b5c52-f478-463b-bc00-debfd0c3be2b
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Author Comment

by:Synocus
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Almost solved!

I have added search user to the Windows Authorization Access group and made server boot to front-end. All Scope shows 0, but intranet portal search works ok. I made new scope, but still zero on scopes.

Why scope shows still 0?
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by:Justin Smith
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what is the status of this?
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Accepted Solution

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Synocus earned 0 total points
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Search works fine, but 0 still exists.
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by:Justin Smith
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What was the solution?
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Author Closing Comment

by:Synocus
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Case closed for our customer
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Expert Comment

by:Justin Smith
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So what was the answer?
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