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How to Change Headset Hookswitch Control to Enable using Cisco Unified IP Phone 7945

Posted on 2010-08-25
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Last Modified: 2014-04-03
How can we Change Headset Hookswitch Control to Enable using Cisco Unified IP Phone 7945 with a Jabra GN9350 heat set?  We are using Cisco Unified Communications 540.  On the phone itself it says "Disabled" and we cannot modify that setting directly from the phone.
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Question by:larryallenjr
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texasjpm earned 500 total points
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You can enable the hookswitch through the Cisco Unified Communications Manager Administration page. To do this, choose "Device" > "Phone" and then locate the phone you want to modify. In the Phone Configuration window for the phone, select Enable for the Headset Hookswitch Control option.


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by:larryallenjr
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There was an actual command that I had to input via telnet, I will reply back whenever I get back into the office Monday and post that.  The newew US 540's have a different IOS and the "Device" > Phone Option does not include turning this function on anymore.
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