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Exchange event 1020

Posted on 2010-08-25
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1,562 Views
Last Modified: 2012-06-21
Hi,

Please help me on this issue.

I have Exchange 2003 and exchange 2007 server in my company. Dont know why the this event came up in Exchangeserver 2007.

error : The store driver couldn't deliver the public folder replication message "Folder Content Backfill Response (SHCMAIL-IS@shinecom.com)" because the following error occurred: The content conversion limit has been exceeded..

here SHCMAIL is my server which having exchange server 2003.

If yopu need to ask anything more on this, then let me know.

Any help is really appreciate.

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Question by:ProVal
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LVL 28

Expert Comment

by:sunnyc7
ID: 33522819
Can you run this from exchshell 2007

Get-TransportServer | fl

See msft article here on pipeline tracing enabled and how to capture the error.
http://msexchangeteam.com/archive/2008/01/10/447843.aspx

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Author Comment

by:ProVal
ID: 33522906
Hi
 i have run this command and found that pipeline tracing and content conversion tracing is set as false.

Also, I have read on the article but not found a exact resolution. Can you please help me for this.

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Accepted Solution

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sunnyc7 earned 500 total points
ID: 33522982
Let me give it a shot :)

a) To find out why your backfill response is failing in the store driver, set the PipelineTracingSenderAddress to match the SMTP address of the public folder store that's sending the backfill response.

>> Get-TransportServer | fl
Get identity from there

Set-TransportServer -identity "SERVERNAME" -PipelineTracingSenderAddress:"SHCMAIL-IS@shinecom.com"

b) Then set ContentConversionTracingEnabled to $true and PipelineTracingEnabled to $true, and reproduce the problem.
>> Set-TransportServer -identity "SERVERNAME" -ContentConversionTracingEnabled $true
Set-TransportServer -identity "SERVERNAME" -PipelineTracingEnabled $true

c) After doing so, have a look in the folder specified by the PipelineTracingPath. You should find a subfolder called ContentConversionTracing, and an InboundFailures folder within that. In the InboundFailures folder, you'll have an EML file containing the replication message itself and a TXT file containing some information on the failure. The top of the TXT file will often give you a useful clue as to the reason for the failure.
>> Navigate to the path
C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\PipelineTracing
and copy paste the output here
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Author Comment

by:ProVal
ID: 33523091
this is really a best shot. I will let you know the output of this.

Please confirm the two things that is very important for me:

1. Steps that is in A,B point can effect anything in production environment. what are these changes will do. If i do the same, can the user get impacted from this.

2. What was the exact cause of this event .

Many thanks sunny.. you are a champ :)
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LVL 28

Expert Comment

by:sunnyc7
ID: 33523128
The issue with that KB is this
> It is extremely detailed and tries to uncover the cause of the issue.
But it doesnt give ready-made fixes, where you can execute a command or change some setting and get it going.

hence the steps.

-
Answer to your questions:
1) From MSFT
Pipeline tracing generates log files only for e-mail messages sent from the SMTP e-mail address that you specify by using the PipelineTracingSenderAddress parameter on the Set-TransportServer cmdlet.
Pipeline tracing doesn't generate log files for messages sent from any other e-mail address. The SMTP e-mail address that you specify can be internal or external to your Exchange organization.

So my guess is - its will be creating logs for the email address in question - SHCMAIL-IS@shinecom.com - as it moves through Exchange transport pipeline.
If that is the case, existing users are not impacted. This is more like a verbose diagnostics.
http://technet.microsoft.com/en-us/library/bb125018.aspx

2) Short answer = Dont know.
Long answer = Will have to research this :(
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Author Comment

by:ProVal
ID: 33523390
So that means these commands is just like enable reporting so that it can create a text file in directory
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LVL 28

Expert Comment

by:sunnyc7
ID: 33523403
yes
I'd call it verbose logging.
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Author Closing Comment

by:ProVal
ID: 33628111
many thanks
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LVL 28

Expert Comment

by:sunnyc7
ID: 33628119
Thanks for the points. Glad to be of help.
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Author Comment

by:ProVal
ID: 33628141
Its great work Sunny
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