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Veritas Backup Exec 9.1 for Netware Cannot Restore

Posted on 2010-08-25
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Last Modified: 2013-12-01
On Netware 6.5 server. Backup works fine with verify.
Restore cannot read the tape.
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Question by:dave2011
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9 Comments
 
LVL 4

Expert Comment

by:oldPCguy
ID: 33523102
You may have to Catalog the tape before running the restore job.

Best of luck.
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Author Comment

by:dave2011
ID: 33523637
The tapes are all listed so I assumed they were cataloged
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Author Comment

by:dave2011
ID: 33523791
Tried to catalog and got this
Job completed: With ERROR - Unknown Media Management Error 16
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NFR key for Veeam Backup for Microsoft Office 365

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Author Comment

by:dave2011
ID: 33533983
Does anyone see a problem with uninstalling the software from the server and reinstalling it because now it won't even backup the server. Would I lose anything.
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LVL 4

Expert Comment

by:oldPCguy
ID: 33534760
Are you using the BackupExec device driver for your drive or the OEM driver? If you are using the OEM driver, switch to the BackupExec driver.

Have you done a firmware update on your tape drive?
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Author Comment

by:dave2011
ID: 33534881
The software has been in use for the last 5 years through 3 drives DLT VS1. As far as the driver is concerned I have no idea. How do I look this up?
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LVL 4

Expert Comment

by:oldPCguy
ID: 33535063
In BackupExec you can go to Tools > Wizards > Device Configuration Wizard
Or
In Windows Device Manager, you can right click on the device and select properties and the driver tab. If you want to change the driver select the update driver button.

You may want to check to see if there is a firmware update available for your drive. I had a similar issue caused by a update to BackupExec and the Fireware update fixed the problem.

In any case, I would do a backup to disk just to make sure you have some kind of backup running.
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Author Comment

by:dave2011
ID: 33535191
I'll check it out
Thanks
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Accepted Solution

by:
dave2011 earned 0 total points
ID: 33576102
Problem solved
Dell determined drive was no good and replaced the drive
Everything is now running good
Thanks for trying
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