Veritas Backup Exec 9.1 for Netware Cannot Restore

On Netware 6.5 server. Backup works fine with verify.
Restore cannot read the tape.
dave2011Asked:
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dave2011Connect With a Mentor Author Commented:
Problem solved
Dell determined drive was no good and replaced the drive
Everything is now running good
Thanks for trying
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oldPCguyCommented:
You may have to Catalog the tape before running the restore job.

Best of luck.
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dave2011Author Commented:
The tapes are all listed so I assumed they were cataloged
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dave2011Author Commented:
Tried to catalog and got this
Job completed: With ERROR - Unknown Media Management Error 16
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dave2011Author Commented:
Does anyone see a problem with uninstalling the software from the server and reinstalling it because now it won't even backup the server. Would I lose anything.
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oldPCguyCommented:
Are you using the BackupExec device driver for your drive or the OEM driver? If you are using the OEM driver, switch to the BackupExec driver.

Have you done a firmware update on your tape drive?
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dave2011Author Commented:
The software has been in use for the last 5 years through 3 drives DLT VS1. As far as the driver is concerned I have no idea. How do I look this up?
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oldPCguyCommented:
In BackupExec you can go to Tools > Wizards > Device Configuration Wizard
Or
In Windows Device Manager, you can right click on the device and select properties and the driver tab. If you want to change the driver select the update driver button.

You may want to check to see if there is a firmware update available for your drive. I had a similar issue caused by a update to BackupExec and the Fireware update fixed the problem.

In any case, I would do a backup to disk just to make sure you have some kind of backup running.
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dave2011Author Commented:
I'll check it out
Thanks
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