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The message with the subject 'Hidden Message' exists in your mailbox on Microsoft Exchange but not in your offline folder file

Posted on 2010-08-25
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Last Modified: 2013-10-05
The following is in the OST Integrity Check result (scanost.exe).  

"The message with the subject 'Hidden Message' exists in your mailbox on Microsoft Exchange but not in your offline folder file"

What does it mean?  How did it get there?  How do you fix it?  I have deleted the ost and created a new ost and get the same message after running scanost.exe again.
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Question by:drunkennoodle
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Expert Comment

by:vinden
ID: 33585913
I was also thinking rebuilding the ost.
It probably doesn't make any difference, but why not try disabling cache mode, restarting outlook, re-enable cache mode, restart outlook.

Why did you scan the ost to begin with btw ? Is there another problem in outlook functionality ?
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Expert Comment

by:ezskol
ID: 33668694
I had some rules created that normally forwards into my folder.  However, today I noticed it was sitting in my inbox.  Restarting Outlook didn't matter.  Disabled cache mode and the rule worked and now that email is sitting in the correct folder.

I would ignore that message and just disable cache mode and then re-enable it again and see how it goes.

Ezs
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Accepted Solution

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drunkennoodle earned 0 total points
ID: 34033871
There was possible ost corruption that is why the scanost was performed.  The result scan displayed

"The message with the subject 'Hidden Message' exists in your mailbox on Microsoft Exchange but not in your offline folder file"

I'm curious as to what this means and if any action is necessary to resolve.  I have since had no issue with the OST so I have disregarded the message.
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Author Closing Comment

by:drunkennoodle
ID: 34075148
Nobody has answered the initial question to what the messsage means and how to correct it.
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Expert Comment

by:MikeP_NJ
ID: 39550217
I am running into problem moving mailboxes from 1 E2007 server to another E2007 and the mailbox moves fail due to corrupted items. When opening 1 of the failed users mailboxes and running the scanost I see 3 instances of "message with the subject 'hidden message' exists in your mailbox on the exchange server but not in your offline folder file". How do I resolve the "hidden messages"...

Any help is greatly appreciated as I have 9 mailboxes left to move out of 180 and they all have the same problem...
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