?
Solved

SBS does not print to network printer

Posted on 2010-08-25
5
Medium Priority
?
614 Views
Last Modified: 2012-08-14
Hi Experts,

We've got a strange issue with an SBS 2k3 which does not like to print to network printers anymore.
When sending a print to one of the 2 network printers, no packets are being sent at all (visible via Wireshark), and the error which we recieve is:

Status not available
Printer status is not available at this time.

After the box with the message is being closed manually by pressing OK, the test page which we sent to the printer is being stuck in the spooler forever.

The SBS is at bad shape, most of the wizards are not fumctional and the DNS is also in bad shape, so we're well aware that we're far from working in the best practice.

We would appericiate any help.

Thx

0
Comment
Question by:IT_Group1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:pgerard
ID: 33524706
Have you looked for updated drivers for the printers in question?
0
 

Author Comment

by:IT_Group1
ID: 33524719
Hi, it was ok until yesterday, than suddenly it stopped printing for 2 difrent printers.
Thx
0
 
LVL 3

Expert Comment

by:pgerard
ID: 33524773
0
 

Author Comment

by:IT_Group1
ID: 33525071
pgerard thx, but it's xerox only.
We're encountering this with 2 diffrent printers, 1 Xerox and 1 HP.
0
 
LVL 10

Accepted Solution

by:
Casey Herman earned 2000 total points
ID: 33528325
I would stop the print spooler manually go in and delete any jobs that are left and restart the spooler. If that doesn't do it. Completely remove and really add the two printers. Make the share names the same so you don't have to reconfigure the clients.
I would also directly map the printer to a workstation to verify if it is working or not. You may have another problem besides Thea server.

Casey
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question