IT_Group1
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SBS does not print to network printer
Hi Experts,
We've got a strange issue with an SBS 2k3 which does not like to print to network printers anymore.
When sending a print to one of the 2 network printers, no packets are being sent at all (visible via Wireshark), and the error which we recieve is:
Status not available
Printer status is not available at this time.
After the box with the message is being closed manually by pressing OK, the test page which we sent to the printer is being stuck in the spooler forever.
The SBS is at bad shape, most of the wizards are not fumctional and the DNS is also in bad shape, so we're well aware that we're far from working in the best practice.
We would appericiate any help.
Thx
We've got a strange issue with an SBS 2k3 which does not like to print to network printers anymore.
When sending a print to one of the 2 network printers, no packets are being sent at all (visible via Wireshark), and the error which we recieve is:
Status not available
Printer status is not available at this time.
After the box with the message is being closed manually by pressing OK, the test page which we sent to the printer is being stuck in the spooler forever.
The SBS is at bad shape, most of the wizards are not fumctional and the DNS is also in bad shape, so we're well aware that we're far from working in the best practice.
We would appericiate any help.
Thx
Have you looked for updated drivers for the printers in question?
ASKER
Hi, it was ok until yesterday, than suddenly it stopped printing for 2 difrent printers.
Thx
Thx
Do you have PrinterScout installed? Check this link http://social.technet.microsoft.com/Forums/en-US/winserverprint/thread/696e67cc-006c-4ea7-bc2a-04a59270ab0c
ASKER
pgerard thx, but it's xerox only.
We're encountering this with 2 diffrent printers, 1 Xerox and 1 HP.
We're encountering this with 2 diffrent printers, 1 Xerox and 1 HP.
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