Link to home
Start Free TrialLog in
Avatar of IT_Group1
IT_Group1Flag for Israel

asked on

SBS does not print to network printer

Hi Experts,

We've got a strange issue with an SBS 2k3 which does not like to print to network printers anymore.
When sending a print to one of the 2 network printers, no packets are being sent at all (visible via Wireshark), and the error which we recieve is:

Status not available
Printer status is not available at this time.

After the box with the message is being closed manually by pressing OK, the test page which we sent to the printer is being stuck in the spooler forever.

The SBS is at bad shape, most of the wizards are not fumctional and the DNS is also in bad shape, so we're well aware that we're far from working in the best practice.

We would appericiate any help.

Thx

Avatar of pgerard
pgerard
Flag of United States of America image

Have you looked for updated drivers for the printers in question?
Avatar of IT_Group1

ASKER

Hi, it was ok until yesterday, than suddenly it stopped printing for 2 difrent printers.
Thx
pgerard thx, but it's xerox only.
We're encountering this with 2 diffrent printers, 1 Xerox and 1 HP.
ASKER CERTIFIED SOLUTION
Avatar of Casey Herman
Casey Herman
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial