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BES Software Configuration query

Hi

We are running BES 4.1.7 MR2.

I have one Appshare (Appshare1) that contains the following apps:

App1 v1.1
App2 v1.1
App3 v1.1

I have a second Appshare (Appshare 2) that contains the following apps:

App4 v1.1
App1 v1.0

I have created a Software Configuration (SW1), using Appshare 1, that deploys App1,App2, and App3 to my device. All have installed succesfully.

I then created a second Software Configuration (SW2), using Appshare 2, but where only App4 was ticked for deployment. I then apply this to my device.

Will the fact that Appshare 2 contains an older version of App1, which is already installed on my BB, make a difference? Just to clarify, in the second Software Configuration, I did not tick this for deployment?

On a second question, all my users have SW1 applied to them. The vendor then releases App1 v1.2. What is the best way to upgrade this on my users' devices?
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yoshi66
Asked:
yoshi66
1 Solution
 
Justin OwensITIL Problem ManagerCommented:
Will the fact that Appshare 2 contains an older version of App1, which is already installed on my BB, make a difference?

No, your policy SW2 should only install that which you instruct it to.  Any other install packages should be ignored.

What is the best way to upgrade this on my users' devices?

Create a new install package and modify your SW1 install policy to use it instead of v1.1.

Justin
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