• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 834
  • Last Modified:

Quicktime movie sound but no video

Hello.

I am troubleshooting a quicktime movie that plays sound but no video.  Any idea what codec I require?
0
bill_lynch
Asked:
bill_lynch
  • 3
  • 3
  • 2
  • +4
3 Solutions
 
Geek_NabilCommented:
May i know what OS you are using ? MAC/Windows/Linux ?
0
 
xxndavisxxCommented:
If you are using Mac OS X... Install Perian.  

http://perian.org/


Perian enables QuickTime application support for additional media:

    File formats: AVI, DIVX, FLV, MKV, GVI, VP6, and VFW
    Video types: MS-MPEG4 v1 & v2, DivX, 3ivx, H.264, Sorenson H.263, FLV/Sorenson Spark, FSV1, VP6, H263i, VP3, HuffYUV, FFVHuff, MPEG1 & MPEG2 Video, Fraps, Snow, NuppelVideo, Techsmith Screen Capture, DosBox Capture
    Audio types: Windows Media Audio v1 & v2, Flash ADPCM, Xiph Vorbis (in Matroska), and MPEG Layer I & II Audio, True Audio, DTS Coherent Acoustics, Nellymoser ASAO
    AVI support for: AAC, AC3 Audio, H.264, MPEG4, and VBR MP3
    Subtitle support for SSA/ASS and SRT
0
 
roylongCommented:
What's the file extension?
0
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
bill_lynchAuthor Commented:
It is a Windows OS.  The file extension is .mov
0
 
Geek_NabilCommented:
For windows SharkCodecs will let you play anything using windows media player:
http://shark007.net/
 
 And G-Spot Shows you Codec Info:
http://www.headbands.com/gspot/


0
 
Geek_NabilCommented:
Give me a screen-shot of what gspot says when you analyze the video.
0
 
roylongCommented:
download and install Quicktime for Windows from::

http://www.apple.com/quicktime/

it's free and it should play .mov with no problems.
0
 
leewv1Commented:
Do you know that the file is truly a movie or a mp3 or mp4 file?  You can have mov files with just audio in the file.
0
 
ACTFORMSCommented:
Is this movie being played from the internet or from your pc hard drive? I have had similar problems and saving the .mov file to my hard drive instead of trying to play it from the net solved the problem.  Quicktime should be able to play .mov files without any additional codecs. If the file is located on your hard drive and still can't be played by Quicktime correctly,  then I would suspect the file itself has a problem.

from apple...

Types of Files QuickTime Supports...
You can open (import) dozens of types of media with QuickTime. Some of the formats
you can open in QuickTime include the following:
Video formats: MOV, MPEG-1, MPEG-2,1 MPEG-4, 3GPP, 3GPP2, JPEG, DV,
Motion JPEG, AVI, MQV, H.264
Audio formats: AIFF/AIFC, Audio CD, CAF, MOV, MP3, MPEG-4, AU, WAV, iTunes audio
Still-image formats: BMP, GIF, JPEG/JFIF, JPEG 2000, PDF, MacPaint, PICT, PNG,
Photoshop (including layers), SGI, Targa, FlashPix (including layers), TIFF (including
layers)
Animation formats: Animated GIF, FLC, Flash, PICS
Other formats: KAR (Karaoke), MIDI, QuickDraw GX, QuickTime Image File,
QuickTime VR, Text
0
 
TarasShumyloCommented:
Could you try install freeware codek pack http://perian.org/
0
 
TarasShumyloCommented:
sorry i just noticed that it was offered before.
0
 
bill_lynchAuthor Commented:
I couldn't downlaod perian because I only saw the MAC OS package, and this is an XP box.

Also I installed the Shark codec.  Quick time still only plays sound and Windows media player now says

Cannot allocate memory because no size has been set.

0
 
bill_lynchAuthor Commented:
The video Played in VLC player.  It was a 1 off project so this solution fit.  I awarded points for effort.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

  • 3
  • 3
  • 2
  • +4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now