Solved

How can I fix Data error cyclic redundancy check on a Maxtor External drive?

Posted on 2010-08-25
16
1,181 Views
Last Modified: 2012-05-10
Dear experts,
 I really need your help. I have 465GB External drive (Maxtor) which has only 120 GB of data on it. The drive was working a few weeks ago but yesterday I noticed that I could not access the drive. The computer sees the drive but when I try to access the file on it I get the following errors:"You need to format the disk in drive" and "drive is not accessible, Data error cyclic redundancy check ". Please HELP. I need to access the files on the external drive.
 I have connected the drive to a windows XP spk3 and a windows 7 (I thought that perhaps I will not have the error on the windows 7) but I'm getting the same errors.

Can anybody help me?
Please?
Thanks
0
Comment
Question by:Colombia1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 4
  • +2
16 Comments
 
LVL 47

Accepted Solution

by:
noxcho earned 250 total points
ID: 33525369
Download Recuva from here: www.recuva.com and see if it can browse the drive.
Another tool you can trial is GetDataBackup by www.runtime.org
0
 
LVL 6

Expert Comment

by:thompsonwireless
ID: 33525376
The drive has failed.  Unless you send it in to a place like Ontrack for data recovery you probably won't ever see your data again.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 33525418
Look here: http://www.duxcw.com/yabbse/index.php?board=5;action=display;threadid=12829
Some guys report the problem fixed via CHKDSK /p and then CHKDSK /f
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 33528822
you probably have  a bad drive, but it can be the uusb controller or cable also.
i always take the disk out of the enclosure, and hook it directly to a ide/sata port.
then try to backup what you need.
once you have a backup, you can run a diag on it : http://www.tacktech.com/display.cfm?ttid=287      

in many cases, this helps repairing disk problems (not free) : http://www.dposoft.net/
0
 
LVL 8

Expert Comment

by:bright12
ID: 33530021
My guess is that the drive is indeed 'dead'. Meaning that there are to many bad sectors on the drive. I strongly suggest to copy all the files to another drive.

If you want to send the drive to a data recovery centre, like I365, you need to be aware that the costs are very high.
0
 

Author Comment

by:Colombia1
ID: 33531365
Thanks for all your responses.
noxcho,
I used the  CHKDSK but it found too many unredeable files, I'm in the process of using "getdataback" but I'm getting errors also.

bright12, thats for your reply but I can't copy the files because I can't see them. If by any chance do you know how can I get into the files so I can copy them, I will appreciate the input.
0
 
LVL 6

Expert Comment

by:thompsonwireless
ID: 33531458
You cannot copy files if you can't access them.  If your drive is bad, sectors are bad, tables are probably bad if it's FAT, etc.  You probably won't see your data unless you send your HDD to a place such as Ontrack where your data can possibly be recovered.
0
 
LVL 92

Expert Comment

by:nobus
ID: 33532285
try my suggestion..HDD regenerator helped me before..
0
 
LVL 47

Expert Comment

by:noxcho
ID: 33534750
You get errors with GDB but does it see files or structures of folders on this drive?
0
 

Author Comment

by:Colombia1
ID: 33535407
noxcho,
It doesn't see the files or structures of folders. So, am I in BIG TROUBLES? The drive was saving a lot of old corporate data.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 33536000
Yes, looks like you are. Is the data really worth of paying several hundreds dollars for it?
0
 

Author Comment

by:Colombia1
ID: 33538116
We'll I spoke to the getdatabackup's support regarding the errors and they recommeded also to take the external drive out of the case and connected to the computer as an internal drive and do the scanning again. So. I'll be doing that this weekend and I'll let you know.
Thank you
0
 
LVL 92

Expert Comment

by:nobus
ID: 33539237
that is what i suggested from the start..and hdd Regenerator can help too..
but report first the result !
0
 
LVL 8

Expert Comment

by:bright12
ID: 33556015
I agree with noxcho from the first responce of him. Try recuva, I tried this with an external drive and it worked OK.
0
 

Author Closing Comment

by:Colombia1
ID: 33663985
Well, unfortunately my drive is completely dead.
0
 
LVL 92

Expert Comment

by:nobus
ID: 33664104
did youn try HDD regenerator (free trial ) ?
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question