Solved

MAPI issues with GRT backups Symantec Backup Exec

Posted on 2010-08-25
4
1,251 Views
Last Modified: 2013-12-01
We have been working with Symantec Support on an issue where our GRT backups fail consistently.

They ran a tool (I forget what it was now) and determined that MAPI needed to reinstalled.

I am looking for info on reinstalling this.  Anything that I should watch out for, or anything that could cause issues?  Any articles related to this specifically?

Also, is anyone aware what tool that may have been that they ran?

I will give points to anyone that helps.  Thanks.
0
Comment
Question by:TacoFlavoredKisses
4 Comments
 
LVL 22

Accepted Solution

by:
mutahir earned 167 total points
ID: 33529946
http://seer.entsupport.symantec.com/docs/287332.htm

http://seer.entsupport.symantec.com/docs/294622.htm

Read both of the above links, assuming you are on BE 12.5 (with latest sp and hotfixes and Exchange 2007)

Its the MAPI CDO Objects which needs to be installed.

Hope that Helps
0
 
LVL 5

Assisted Solution

by:Dunedan79
Dunedan79 earned 167 total points
ID: 33533184
MAPI-CDO needs installed on Exchange 2007/2010 servers.

MAPI-CDO or an Outlook client needs to be on the backup server.

The Backup Exec service account needs to be a full Exchange admin, with an active mailbox that is not hidden from the address list.

That should get you started, along with the links above.
0
 
LVL 28

Assisted Solution

by:honmapog
honmapog earned 166 total points
ID: 33533936
The tool may have been MFCMAPI (http://mfcmapi.codeplex.com/). This allows you to connect to your Exchange and browse the database via MAPI.
0
 
LVL 7

Expert Comment

by:jakirkhan
ID: 33538955
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This video discusses moving either the default database or any database to a new volume.

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question