Solved

Cannot open .msg file in Outlook 2007

Posted on 2010-08-25
10
1,461 Views
Last Modified: 2012-05-10
That pretty much sums it up. When we double click on this .msg file (it supposed to be an email message) we get this error message:

Cannot open file: (name and location of file).msg. The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder.

I have verified that I do have permissions to file under the properties of the file. I have tried opening it in Outlook Express as suggested in another thread. Any help that I could get with this would be greatly appreciated.
0
Comment
Question by:Rob Sanders
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
10 Comments
 
LVL 18

Expert Comment

by:p912s
ID: 33526260
Can you drag the file to your desktop and double-click on it from there?

What if you drag it and drop it on Outlook? Outlook should place it in the Inbox or whatever folder was opened that you dropped in.

HTH
0
 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526274
I tried both of those things but I still get the error message.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526322
You get an error when you try to drag it your desktop?
0
Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526329
Not when I drag it to the desktop, when I double click to open from desktop.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526358
Do you know what version of Outlook created the msg file?

And you're trying to open with 2007 - yes?
0
 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526363
It was created in either Outlook 2003 or 2007 but I can't say which for sure. I am trying to open it in Outlook 2007.
0
 
LVL 1

Accepted Solution

by:
Rob Sanders earned 0 total points
ID: 33526381
I figured out a work around. I was able to open the file in notepad without an issue and see everything as plain text. I have no idea why that would work but Oulook couldn't handle it. Thanks for the help anyway.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526396
You're welcome.

I was just thinking Notepad if in fact it was an Outlook file...

Glad you got it.
0
 
LVL 5

Expert Comment

by:DanMar
ID: 33532604
.msg open with Outlook Express or Live Mail.  You need to have one of these installed to open .msg files.
0
 
LVL 5

Expert Comment

by:DanMar
ID: 33537683
What was the solution?  Did anyone's suggestion put you in the right direction?
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question