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Cannot open .msg file in Outlook 2007

Posted on 2010-08-25
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Last Modified: 2012-05-10
That pretty much sums it up. When we double click on this .msg file (it supposed to be an email message) we get this error message:

Cannot open file: (name and location of file).msg. The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder.

I have verified that I do have permissions to file under the properties of the file. I have tried opening it in Outlook Express as suggested in another thread. Any help that I could get with this would be greatly appreciated.
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Question by:Rob Sanders
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10 Comments
 
LVL 18

Expert Comment

by:p912s
ID: 33526260
Can you drag the file to your desktop and double-click on it from there?

What if you drag it and drop it on Outlook? Outlook should place it in the Inbox or whatever folder was opened that you dropped in.

HTH
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LVL 1

Author Comment

by:Rob Sanders
ID: 33526274
I tried both of those things but I still get the error message.
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LVL 18

Expert Comment

by:p912s
ID: 33526322
You get an error when you try to drag it your desktop?
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LVL 1

Author Comment

by:Rob Sanders
ID: 33526329
Not when I drag it to the desktop, when I double click to open from desktop.
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Expert Comment

by:p912s
ID: 33526358
Do you know what version of Outlook created the msg file?

And you're trying to open with 2007 - yes?
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Author Comment

by:Rob Sanders
ID: 33526363
It was created in either Outlook 2003 or 2007 but I can't say which for sure. I am trying to open it in Outlook 2007.
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Accepted Solution

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Rob Sanders earned 0 total points
ID: 33526381
I figured out a work around. I was able to open the file in notepad without an issue and see everything as plain text. I have no idea why that would work but Oulook couldn't handle it. Thanks for the help anyway.
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LVL 18

Expert Comment

by:p912s
ID: 33526396
You're welcome.

I was just thinking Notepad if in fact it was an Outlook file...

Glad you got it.
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Expert Comment

by:DanMar
ID: 33532604
.msg open with Outlook Express or Live Mail.  You need to have one of these installed to open .msg files.
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LVL 5

Expert Comment

by:DanMar
ID: 33537683
What was the solution?  Did anyone's suggestion put you in the right direction?
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