Solved

Cannot open .msg file in Outlook 2007

Posted on 2010-08-25
10
1,427 Views
Last Modified: 2012-05-10
That pretty much sums it up. When we double click on this .msg file (it supposed to be an email message) we get this error message:

Cannot open file: (name and location of file).msg. The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder.

I have verified that I do have permissions to file under the properties of the file. I have tried opening it in Outlook Express as suggested in another thread. Any help that I could get with this would be greatly appreciated.
0
Comment
Question by:Rob Sanders
  • 4
  • 4
  • 2
10 Comments
 
LVL 18

Expert Comment

by:p912s
ID: 33526260
Can you drag the file to your desktop and double-click on it from there?

What if you drag it and drop it on Outlook? Outlook should place it in the Inbox or whatever folder was opened that you dropped in.

HTH
0
 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526274
I tried both of those things but I still get the error message.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526322
You get an error when you try to drag it your desktop?
0
 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526329
Not when I drag it to the desktop, when I double click to open from desktop.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526358
Do you know what version of Outlook created the msg file?

And you're trying to open with 2007 - yes?
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 1

Author Comment

by:Rob Sanders
ID: 33526363
It was created in either Outlook 2003 or 2007 but I can't say which for sure. I am trying to open it in Outlook 2007.
0
 
LVL 1

Accepted Solution

by:
Rob Sanders earned 0 total points
ID: 33526381
I figured out a work around. I was able to open the file in notepad without an issue and see everything as plain text. I have no idea why that would work but Oulook couldn't handle it. Thanks for the help anyway.
0
 
LVL 18

Expert Comment

by:p912s
ID: 33526396
You're welcome.

I was just thinking Notepad if in fact it was an Outlook file...

Glad you got it.
0
 
LVL 5

Expert Comment

by:DanMar
ID: 33532604
.msg open with Outlook Express or Live Mail.  You need to have one of these installed to open .msg files.
0
 
LVL 5

Expert Comment

by:DanMar
ID: 33537683
What was the solution?  Did anyone's suggestion put you in the right direction?
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now