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Can't Add Mailboxes

Posted on 2010-08-25
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Last Modified: 2012-05-10
I always seem to get the weird problems with Exchange 2010...

I have created all the users for a new domain. The users all set up with no problems, but now when I try to create mailboxes for them, I get two different errors:

If I try to select multiple users and create mailboxes for them, I get the following error for each user:
"The property value is invalid. The value can't contain leading or trailing whitespace.

Exchange Management Shell command attempted:
'<domain>/<OU>/<user> ' | Enable-Mailbox"

I also get a whitespace error if I try to do an enable-mailbox from the Exchange command shell.

If I try and create a mailbox for a single user, right after I select the user from the list and go to the next step, I get the following error:
"MMC has detected an error in a snap-in and will unload it".

I have been through every property in the user account in ADUC and I don't see any whitespace. Any ideas?
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Question by:Brian B
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Accepted Solution

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cnemcse1 earned 500 total points
ID: 33526637
Did you create the users or you imported the users? Did you check the samAccount or pre 2000 logon name? The email addresses are created using the default policy or you created a policy to create different addresses?

When you create/enable mailboxes, they automatically create the corresponding email address according to the default policy. The address will be the logon name @ domain name, all this information is taken from the Active directory Directory Services Database. The email address cannot contain spaces, a wrong policy might include spaces at the beginning or end of the email address. Check the policies at Organization Configuration, Hub Transport, E-mail Address Policies, DO NOT Modify the default on, create a new one and check that the emai addresses Do NOT contain spaces for example "1g%s%@yourdomain.com" (without the quotes) will create a email address using the 1st initial and last name (John Doe will be jdoe@yourdomain.com).
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Author Comment

by:Brian B
ID: 33531816
I created the users. After posting the first time I went through the account and noticed some of them had spaces in their logon name, so I removed the spaces. It didn't help the problem.

I have already created an email address policy that is the same as what you described.

I may have to delete the users and recreate them to save time troubleshooting this.
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LVL 24

Author Comment

by:Brian B
ID: 33531986
Rather than manually search for spaces, I went back to the dsadd commands I used to create the users and fixed the spaces. Delete the users and started over. This time it worked. Not sure why remove the spaces didn't make everything happy, but perhaps the information got written somewhere else.
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Author Closing Comment

by:Brian B
ID: 33531993
I found the solution, but thanks for taking your time to respond.
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