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Windows 7 x64 HP - touchpad + keyboard nonfunctional

Posted on 2010-08-25
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Last Modified: 2013-12-09
I have removed the drivers and reinstalled them even though in device manager they show as working correctly and no issues by attaching an USB mouse and keyboard that work just fine.  Any help is much appreciated.
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Question by:wireme
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3 Comments
 
LVL 6

Expert Comment

by:zkrieger
ID: 33527380
most laptops can disable the touchpad either using a Fn key combo or in the bios. check both.
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LVL 20

Expert Comment

by:Iain MacMillan
ID: 33539706
if you have fitted RAM recently, its possible the ribbon cable may have been moved, if you RAM is seated under the wrist rests.  This would need reseated to make the touchpad and keyboard work.
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Accepted Solution

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wireme earned 0 total points
ID: 33545311
This turned out to be a setting in windows7 that made the OS believe the laptop was a tablet pc with a touchscreen, therefore disabling the mouse and keyboard.  When disabled everything worked great.  Thank you to all of you that suggested solutions.
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