Link to home
Start Free TrialLog in
Avatar of Flipp
FlippFlag for Australia

asked on

You have a previous version of the Microsoft Exchange Messaging Service. Create a new profile.

I manage a SBS 2003 with 4 Workstations which happen to have a mix of Outlook 2007, 2010 clients. We use Roaming Profiles to allow a User who wants to use any computer to be able to sit down at any PC and logon and not worry about settings etc.

When User1 logs onto PC1 with Outlook 2010 and launches application, checks email and logs off. If User1 then goes to PC2 with Outlook 2007, the profile from server is used and User1 then receives series of error messages as below:
"You have a previous version of the Microsoft Exchange Messaging Service. Create a new profile."
"The mail profile 'Outlook' was created with a newer version of Outlook and might contain information that is not compatible with your current Outlook version. If you experience problems with this profile ....."
"Cannot open your default e-mail folders. The information store could not be opened."

I have searched the forums, but the old reinstall Office or re-create a Users Outlook Profile simply fixes the issue until the above scenario happens again.

Is there something that is not compatible with 2007/2010 that would stop a mixed environment? Mr Microsoft, come on?

The below EE thread does not resolve my issue.

https://www.experts-exchange.com/questions/26300795/You-have-a-previous-version-of-the-Microsoft-Exchange-Messaging-Service.html
ASKER CERTIFIED SOLUTION
Avatar of Cliff Galiher
Cliff Galiher
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Flipp

ASKER

Thanks Cliff - This is the confirmation I was after ... perhaps you can have a crack at https://www.experts-exchange.com/questions/26430091/Disabling-Roaming-Profiles.html for me?