Solved

pop connector SBS2003 only delivers mail to Administrator mailbox

Posted on 2010-08-25
5
814 Views
Last Modified: 2013-11-30
I´m having problems with pop connector for sbs2003, I´m using the one that comes with the Small Business...
All the services are running, I configured the pop connector to download mails from my ISP to then to deliver the mails to a user mailbox.... the problem is that the pop connector does download the mail but dosen´t delivers it to the mailbox, in the event viewer I just get that a mail was downloaded and that´s it...... but with the same configuration, if I choose Administrator mailbox, then the message can be delivered to the Administrator mailbox..... can anyone help me?
Another update....
If I change the default email from user@domain.com to user@domain.local then I will get the messages, but I need to have the user@domain.com as default.
0
Comment
Question by:marpanet
  • 3
  • 2
5 Comments
 
LVL 18

Accepted Solution

by:
Andrew Davis earned 500 total points
ID: 33527195
okay first you should re-run the connect to internet wizard as this givesyou the ability to configure Pop3 collectors, SBS is designed to use the wizards and where ever possible this should be done.
1. Open Server managment (Start - Administrative tools - Server Management)
2. Click on "Internet and Email"
3. Click connect to the internet
4. Follow the prompts

Next have a look at the Exchange tracking to see whats happening with the message
1. Start - All programs - Microsoft Exchange - System Manager
2. Left pane - expand tools
3. Click on "message tracking centre"
4. Click on "Server" Button in right pane
5. Enter the name of your server
6. ensure your from and to dates match a period that you know it should have received a message.
7. Click "Find now"

you should see the message that has come in. You can double click the message to see the "Message history". If nothing obvious then take a screen shot and post it back here so that we can have a look for you.


Next check the POP3 collector settings
1. Start - All programs - Microsoft Exchange - System Manager
2. Expand "administrative groups - First administrative group - Routing groups - first routing group - connectors"
3. Left click on pop3 and select properties
4. Check all the settings in the three tabs.

If you have any problems with this then take some screen shots and post them back so that we can see what you have.

hopefully this should resolve your issue.

On a side note, POP3 collectors for exchange are a bad idea, and should only be used as a temorary measure until you can have email delivered directly to your exchange. The main reason behind this is that if the ISP pop3 message box gets a corrupted message then it can bring all your email to a halt. There are other reasons but this is the most common one that causes the most grief.

Cheers
0
 
LVL 18

Expert Comment

by:Andrew Davis
ID: 33527214
Sorry should have also mentioned.
If all above fails.

1. Start - All programs - Microsoft Exchange - System Manager
2. Expand "administrative groups - First administrative group - Routing groups - first routing group - connectors"
3. Left click on pop3 and select properties
4. Click on the "Troubleshooting" Tab
5. under "service logging" change the level to "Maximum"
6. Apply and close all windows.
7. send a test email (from an external email account, or use http://www.wormly.com/test_smtp_server to send a message for you)
8. wait for (or force) delivery of the email from ISP to Exchange
9. Check the "application" Event log

any issues cut and paste or give us screen shots of the log.
0
 
LVL 2

Author Comment

by:marpanet
ID: 33537217
Andrew....
I completed the wizard and worked like a charm...!!!

Thank you so much,
0
 
LVL 2

Author Closing Comment

by:marpanet
ID: 33537222
Completed the Wizard and worked perfectly!!
Thank you!
0
 
LVL 18

Expert Comment

by:Andrew Davis
ID: 33537238
Glad to hear it all went well.

With SBS wherever possible allways use the wizards, they will fix most things.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SMTP Service 9 37
as logs exchange 2010 7 30
Powershell / CAS-Mailbox query / script to disable OWA for all but a few users 12 37
Exchange, script 10 14
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now