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Remote Desktop Printing to local printer

Posted on 2010-08-25
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Last Modified: 2013-11-21
I'm sorry - I know this gets asked a million times a week, but I cannot find an answer.

I cannot print to my local printer while connected to a Windows 2008 R2 Server.

I try to print, say, a PDF on the server, while connected to it through Remote Desktop Connection.  I'm trying to print to my local Brother HL-1435.  (My local o/s is Windows XP Home)

Here's how I set it up:
1. On the server, I ran Print Management, Add Driver, and added the driver for the HL-1435.  I see an icon in the printers folder for the HL-1435.  

2. If I look at the printer properties for that driver on the server, it says it calls it "Brother HL-1435 Series (Redirected-1)".  It says the port is: TS093, and it appears to be connected to my computer, as my computer name is listed in the description as "Dave-PC: PRN5"

3. If I look at the queue while printing a test page to that printer, I see the test page in the queue for about a second, then disappear without error.  Nothing is printed locally however.

4. I turned off my local firewall in XP and the local router just to test.  No difference.

5. Another user installed a print driver for their printer.  Same thing.  No errors, but no prints.

Any idea what I'm doing wrong?

David
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Question by:DaveWWW
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Expert Comment

by:honestman31
ID: 33527266
in your XP   make sure u enabled Printers in the remote desktop connection
remote desktop connection  --> Local Resources --> check Printers
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Author Comment

by:DaveWWW
ID: 33527283
I did already have Printers checked.  And the redirected printers are showing up in the printers folder on the server
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Expert Comment

by:honestman31
ID: 33527336
did u try to make the printer shared ?
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Author Comment

by:DaveWWW
ID: 33527347
It is a shared printer on my own local computer.  The sharing option is greyed out on the redirected driver on the server (I presumed that was normal?)
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Author Comment

by:DaveWWW
ID: 33527401
Can I assume that the words "(Redirected 1)" in the printer name on the server means that the server thinks everything is fine?  Is that the proof that it has made a connection back to my local computer's printer?
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LVL 10

Expert Comment

by:honestman31
ID: 33527419
Are sure on the remote computer u r using the correct printer ?
I just tried that, and there are two printer one is local and the other one is remote printer , ( it says something like Brother 123 on XP-PC )
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Author Comment

by:DaveWWW
ID: 33527427
Yes - it says "Redirected" and the port shows a description of my local PC.

More info: the Printer Services log on the server is showing errors when i try to print.  They are Access Denied errors.  Here is the complete message:

Log Name:      Microsoft-Windows-PrintService/Admin
Source:        Microsoft-Windows-PrintService
Date:          25/08/2010 9:39:16 PM
Event ID:      372
Task Category: Printing a document
Level:         Error
Keywords:      Classic Spooler Event,Document Print Job
User:          ABCCO\administrator
Computer:      fserver.abcco.local
Description:
The document Test Page, owned by administrator, failed to print on printer Brother HL-1435 series on Dave-PC(redirected 1). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 142185. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\FSERVER. Win32 error code returned by the print processor: 5. Access is denied.
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Accepted Solution

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DaveWWW earned 0 total points
ID: 33527477
Solved it!  Guess you just need a friendly guy on the other end of the line such as yourself to help troubleshoot sometimes!

Microsoft address the "access Denied" error on this page:
http://technet.microsoft.com/en-us/library/cc753853(WS.10).aspx
by saying:
-----
If the Windows Server 2008 is also Domain Controller:

If the print job shows on the server queue but disappears and does not get to the local computer and an "Access is denied" Error shows up on the system log you might need to "adjust" security permissions on C:\Windows\System32\spool
-----

I allowed the specific users the right to modify the Spool folder on the server and it print fine now.

Thank you for your help in troubleshooting.
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Expert Comment

by:Reece Dodds
ID: 33527482
does your remote desktop account have admin rights?  it might be an RPC issue when you account tries to start the print spooler.
I take it you have no problems printing from your local desktop to you remote desktop?
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Expert Comment

by:sasi_kmr
ID: 33528453
from the rdp in windows xp before connecting go to options.

click on local resource tab.

and uncheck printer in local devices and resources.

this will work for sure and solve all your problem,.

thanks,
$a$i
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