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DNS vs share problem Win2008 R2

Posted on 2010-08-26
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Last Modified: 2012-05-10
Hi,

I have this strange thing:
I am connected on a server 2008 R2 machine and my share does not work.

the thing is that if I go to: \\servername I get "Windows cannot access \\servername" (see screenshot)
but when I go to: \\servername.domain.local , everything is okay..

I can ping servername without any problem.

Can someone tell me what can cause this? and what can we do about it?

thx
share.JPG
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Question by:techneitsolutions
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LVL 3

Expert Comment

by:sasi_kmr
ID: 33528898
this is DNS issue.

check whether you have perferred DNS in your local machine,

or

check the DNS in the domain server.

thanks,
$a$i
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Author Comment

by:techneitsolutions
ID: 33528913
Hi,

My servers have static IP's and the DNS servers also are configured.

I have 2 DNS servers configured.

the other machines does not have problems connecting to \\servername though..

any thoughts?
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by:sasi_kmr
ID: 33528929
enable netbios in your local machine.

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by:techneitsolutions
ID: 33528947
that does not work?

anything else perhaps?
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by:jasonlcss
ID: 33528963
does it work if you configure your machine with static IP settings? Where you can enter your own IP, Gateway and DNS server?
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Expert Comment

by:sasi_kmr
ID: 33528977
remove the client from the domain and re join it again and see.
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Author Comment

by:techneitsolutions
ID: 33529012
the thing is, I am not on a client machine you know.

I am connected on a server. and on that server I want to open \\servername instead off \\servername.domain.local but then I get the error in the screenshot.

so, yes, it is a static IP and I don't think I can rejoin this server at this moment.

is there anything else I can do?

thx
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Expert Comment

by:sasi_kmr
ID: 33529052
check whether the server service is started in your services.msc
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Expert Comment

by:beechy_
ID: 33529055
Go in the properties of your Local Area Connection, TCP/IPv4, advanced, DNS, and add domain.local in 'DNS suffix for this connection' on both.
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Author Comment

by:techneitsolutions
ID: 33529146
beecht, what do you mean on both?

on both machines? it is only on this server that the problem persists.. on other servers, I can go to \\servername without any problem..
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by:beechy_
ID: 33529178
Sorry, I meant on all machines.  In your statically configured machines (i.e. servers) do as I said above.  To configure your DHCP clients, add domain.local to your DHCP scope options, option 015 - DNS Domain Name.
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Author Comment

by:techneitsolutions
ID: 33529304
I changed it on the 2 machines that have the problem and it does not change..
Before I change the rest, this must work right? :)
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Expert Comment

by:sasi_kmr
ID: 33529351
start the Service SERVER in the services.msc and check.

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Author Comment

by:techneitsolutions
ID: 33529370
SERVER service is started on the machines..
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Expert Comment

by:beechy_
ID: 33529390
On your problem machines go to computer properties, computer name, and check for 'primary DNS suffix of this computer' (in the advanced settings somewhere - it's in there!)
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Expert Comment

by:beechy_
ID: 33529398
aAlso did you reboot both after changing the DNS suffix in the network adapters like I said previously?
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Author Comment

by:techneitsolutions
ID: 33529440
I performed a DHCP client restart so everything was changed i guess..
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Expert Comment

by:Darius Ghassem
ID: 33531116
Post ipconfig /all from the servers.

What DNS suffixes do you have?
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Author Comment

by:techneitsolutions
ID: 33539343
Hi,

What I noticed is that the primary dns suffix correct is on all the machines...

I don't understand why i cannot go to \\servername then..

are there other toughts?

thx
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Expert Comment

by:beechy_
ID: 33539722
I f all else fails you can always revert to the good old hosts file on your problem machines, not the fix you are looking for but might help you out in the short term.
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Author Comment

by:techneitsolutions
ID: 33539750
I temporaly changed the logonscript to \\servername.domain.local which is okay now.

But I still just am wondering what can be the cause of this issue..
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Expert Comment

by:Darius Ghassem
ID: 33542357
Post ipconfig /all please
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Accepted Solution

by:
techneitsolutions earned 0 total points
ID: 33659979
there is no issue anymore
problem solved, changed the logon script
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