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Autocomplete of words is not working on Outlook 2007

Posted on 2010-08-26
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Last Modified: 2012-05-10
We are facing a strange issue, the autocomplete of words is not working in Outlook 2007 installed on Windows 7 Professional x64 edition.

Autocomplete feature suggests the completion of words like Weekday names and month names when we type in the first four letters of the weekday or the month. There is no option thru which this feature can be disabled, but still it is not working.

We have tried the following:

1. Change of Profile, Change of the installation disks, disabling add-ins, repair of Office installation, etc

Strangely enough the feature works in Safe Mode, but not in normal mode. Can anyone guide us on resolving this issue. Thanks.
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Question by:DevendraNaidu
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by:Chris Bottomley
Chris Bottomley earned 500 total points
ID: 33529157
Have you checked:

outlook Tools tab | Options | MAil Format | TAb | Editor Options | Proofing

Chris
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by:DevendraNaidu
ID: 33636977
Yes I have. But there is no option to enable AutoComplete of words
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Expert Comment

by:Chris Bottomley
ID: 33638255
Check the auto correct options.

Chris
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by:DevendraNaidu
ID: 33659105
Tried that too. No success
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by:Chris Bottomley
ID: 33659636
In what way "No Success" - that's where the option is.

Chris
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DevendraNaidu earned 0 total points
ID: 34127048
I guess if the option works in Safe Mode and not in Normal mode, the Autocomplete Option is selected.

Also generally such problems are associated with Add-In Issues

My issue was resolved in the following way:

Rename the below registry key 12.0 to 12.0.old . Launch Outlook profile and test the behavior.
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0 --> this did it for me

If the above doesn't help , try the below safe mode switch to launch Outlook.
Start/Run and type outlook /safe:3

If issue persists, Start/Run and type outlook /safe:4

/safe:3 Starts Outlook with Microsoft Exchange Client Extensions (ECE) turned off, but listed in the Add-In Manager. Component Object Model (COM) add-ins are turned off.
/safe:4 Starts Outlook without loading outcmd.dat (customized toolbars).

Command-line switches for Microsoft Office Outlook 2007
http://office.microsoft.com/en-us/outlook-help/command-line-switches-for-microsoft-office-outlook-2007-HP001218589.aspx 

If the above, steps failed to resolve the issue, then the action plan is to recreate the user’s Windows profile.
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Author Closing Comment

by:DevendraNaidu
ID: 34162422
The steps as mentioned by me solved my issue.
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