?
Solved

Linked Mailbox Authentication

Posted on 2010-08-26
4
Medium Priority
?
2,588 Views
Last Modified: 2016-08-17
We have recently upgraded a network that consists of two domains (one 2003, the other 2008) that are separate but trusted (a full trust is established between them).

Users on both domains connect to the Exchange 2010 server in the 2008 domain.  These users have linked mailboxes on that server, and can log in to the mailbox using their usual username and password.

The issue is that when Outlook is used (for a user with linked mailbox), it always prompts for the username and password when it starts up (even though the user is logged in with the correct credentials).  The user has to enter their details in the form domain.local\username with their usual password.

I would like to know how to ensure that these credentials are correctly supplied without the user having to enter them each time.  Ticking "Remember Details" does not work.
0
Comment
Question by:purplepomegranite
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 33530650
Have you tried to get the users to enter their username and password in the "Stored Usernames and passwords" dialog box?
- Open Control Panel
- Click User Accounts
- Click Advance Tab
- Click Manage Passwords button
- Click Add and enter the users credentials and the server they are connecting to

This should prevent it from happening. You might have already tried this but worth a shot.

Hope this helps~!
0
 
LVL 24

Author Comment

by:purplepomegranite
ID: 33530679
I hadn't tried it, but unfortunately it also doesn't work (I've just tested).  Thanks for the suggestion though!
0
 
LVL 24

Accepted Solution

by:
purplepomegranite earned 0 total points
ID: 33625218
Problem has now been resolved.  It was due to the Exchange server not checking against the trusted domain when authenticating users.
0
 

Expert Comment

by:Simon Cook
ID: 41759620
Thank you for the steer. How do you configure this?
0

Featured Post

Want to be a Web Developer? Get Certified Today!

Enroll in the Certified Web Development Professional course package to learn HTML, Javascript, and PHP. Build a solid foundation to work toward your dream job!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the adminiā€¦
Suggested Courses
Course of the Month13 days, 8 hours left to enroll

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question