Running 2 backup jobs
FULL Backup on Saturdays.
Incremental Backup on Weekdays.
There are 2 Jobs Setup.
Getting an error on the incremental job:
Job ended: 17 August 2010 at 22:32:05
Completed status: Failed
Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database. You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-862
Went to that link
Followed the first suggestion to no avail - both jobs are showing "server1" as the name in the selection.
installed the hotfix suggested in this link ALSO to no avail.
The client does not appear to have BESR as referred to in the final link
I have also updated Symantec to the latest SP/Patch level to no avail.
I really hope someone can assist me further, as I can find no way of making what should be a simple backup work without fault?