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User cannot access thier calendar via owa

Posted on 2010-08-26
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Last Modified: 2012-06-21
Hi

I have a user that can not view thier appiontment via calandar.  I am able to view my calendar but when i logon as the user to owa the calendar is empty
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Question by:ECID
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Expert Comment

by:Jaoibh
Comment Utility
Local outlook profile issue from the look of it

Make an appointment via OWA and check it has filtered to outlook.
If it fails then its an outlook problem.

Re-create the outlook profile (if you need help with this i'll give you step by step guide)
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by:ECID
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Thanks I will try it
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by:ash007
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To see calendar Inforamtion Using Outlook Web Access it uses System attendant mailbox.Check if System attendant mailbox is disconnected..
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Author Comment

by:ECID
Comment Utility
Thanks the re-creating the profile was not the answer.
Would the system attendant mailbox being disconnected affect everyone?

This is only one user is having the issue.  Thanks for you help!!!!

Checked  Microsoft KB 310440, I check if the required registry keys are intact
Checked legacyExchangeDN attribute looks something like this and it does on all servers

/o=OrganizationName/ou=First Administrative Group/cn=Recipients/cn=user

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Accepted Solution

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ECID earned 0 total points
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solved the issue had to delete the user calendar with mdu tool and recreate with the resetfolder switch
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Author Comment

by:ECID
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Thanks everyone for your support
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