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User cannot access thier calendar via owa

Posted on 2010-08-26
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312 Views
Last Modified: 2012-06-21
Hi

I have a user that can not view thier appiontment via calandar.  I am able to view my calendar but when i logon as the user to owa the calendar is empty
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Question by:ECID
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6 Comments
 
LVL 3

Expert Comment

by:Jaoibh
ID: 33529895
Local outlook profile issue from the look of it

Make an appointment via OWA and check it has filtered to outlook.
If it fails then its an outlook problem.

Re-create the outlook profile (if you need help with this i'll give you step by step guide)
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Author Comment

by:ECID
ID: 33530373
Thanks I will try it
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LVL 9

Expert Comment

by:ash007
ID: 33530848
To see calendar Inforamtion Using Outlook Web Access it uses System attendant mailbox.Check if System attendant mailbox is disconnected..
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Author Comment

by:ECID
ID: 33531823
Thanks the re-creating the profile was not the answer.
Would the system attendant mailbox being disconnected affect everyone?

This is only one user is having the issue.  Thanks for you help!!!!

Checked  Microsoft KB 310440, I check if the required registry keys are intact
Checked legacyExchangeDN attribute looks something like this and it does on all servers

/o=OrganizationName/ou=First Administrative Group/cn=Recipients/cn=user

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Accepted Solution

by:
ECID earned 0 total points
ID: 33572420
solved the issue had to delete the user calendar with mdu tool and recreate with the resetfolder switch
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Author Comment

by:ECID
ID: 33572429
Thanks everyone for your support
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