Solved

Word 2010 Stops working if I am not connected to the Internet

Posted on 2010-08-26
3
267 Views
Last Modified: 2012-05-10
Word 2010 Stops working if I am not connected to the Internet - all other office 2010 office products are fine and when I connect to the Internet Word will work fine as well.  I have tried to run the detect and repair and have also uninstalled and reinstalled the Office Suite.  I don't receive any specific error messages, just the standare Windows 7, "Microsoft Word has stopped responding". Please let me know if you have any suggestions.  Thanks
0
Comment
Question by:OrnburnBu01
3 Comments
 
LVL 1

Accepted Solution

by:
acstit earned 500 total points
ID: 33530669
Strange as it sounds check your default printer.

I have seen issues where the printer kills Word dead when other applications are open.  Only solutions for this I have found to date are:

  • Try a different printer driver
  • Set the default printer to XPS / PDF or other none physical device
0
 
LVL 8

Expert Comment

by:hunart
ID: 33530678
Can you turn off the Macros option within Words?  You might have a document that has been infected with either spyware or virus.

Try and let us know.
0
 
LVL 37

Expert Comment

by:Neil Russell
ID: 33530880
Have you checked the eventlog?
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question