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Word 2010 Stops working if I am not connected to the Internet

Posted on 2010-08-26
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Word 2010 Stops working if I am not connected to the Internet - all other office 2010 office products are fine and when I connect to the Internet Word will work fine as well.  I have tried to run the detect and repair and have also uninstalled and reinstalled the Office Suite.  I don't receive any specific error messages, just the standare Windows 7, "Microsoft Word has stopped responding". Please let me know if you have any suggestions.  Thanks
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Question by:OrnburnBu01
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acstit earned 2000 total points
ID: 33530669
Strange as it sounds check your default printer.

I have seen issues where the printer kills Word dead when other applications are open.  Only solutions for this I have found to date are:

  • Try a different printer driver
  • Set the default printer to XPS / PDF or other none physical device
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by:hunart
ID: 33530678
Can you turn off the Macros option within Words?  You might have a document that has been infected with either spyware or virus.

Try and let us know.
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Expert Comment

by:Neil Russell
ID: 33530880
Have you checked the eventlog?
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